You THIEF!!! | TruckMount Forums #1 Carpet Cleaning Forums

You THIEF!!!

ALL CLEAN

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Apr 17, 2012
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Reno, Nevada
allcleanreno.com
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Chris Griego
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United States
Todd, your price to clean and seal is more than fair. Good luck with her calling around to see what others are charging. I would just make sure you take before and after photos to show her if she's not there. I would also tell the homeowners to come take a look to show them a demo and then they will understand what they are paying for.


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longkenn

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May 7, 2011
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www.sunbreezeclean.com
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Kenneth Long
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The daughter says the whole reason for having tile is so they can clean it themself instead of having to call someone like you have to for carpet cleaning. :rolleyes:
So they were woefully misinformed about their purchase of tile and they don't know how much of a pain it is to crawl around on the floor and scrub it by hand and do half as good of a job as you will do in 1/10 the time. Hmmmm. Paying for their education now. Isn't that how it usually works?
 

tom patnode

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Jun 8, 2008
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renaissance-carpet.com
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Tom Patnode
I had the issue this week a custy wanted me to clean their carpet. Turns out to be a 4 room flood they wanted me to dry (splashing wet) at carpet cleaning price.
They laughed at my price. I wasn't about to add 10+ fans and dehus for a flat fee of a carpet cleaning
 

owenscott

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Aug 6, 2009
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Friggin Cold Upstate NY
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Stop snoopin u homo
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United States
My guess is the daughter is a school teacher. School teachers are worse than Russians. Both Communists. :D
And feel entitled too. Local judge says when they get a speeding ticket seems like they always say "but im a teacher" ... his reply is akways ...then yoi should know better.
 
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Gasoline

EcoTech Carpet Clean: The Green Choice
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Apr 11, 2011
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PA
ecotechcarpetclean.com
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Robert Naples
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And feel entitled too. Local judge says when they get a speeding ticket seems like they always say "but im a teacher" ... his reply is akways ...then yoi should know better.
Know it alls. I have two in my family to deal with. Their classic line, 'we don't know anything' and then proceed to tell you about the subject in great detail.
 
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dirtsucker

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Jan 19, 2011
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fulton
Real Name
Ed Ware
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United States
Actually it is a referral. I cleaned 2 of her friends houses. The customer had no problem with the price, it's the daughter causing the problems.
She's worried about her inheritance


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Todd the Cleaner

Todd Cottino
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Sep 4, 2011
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Todd Cottino
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Artie09

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Dec 17, 2012
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Azusa , CA
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Arturo Ortiz jr.
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I got a call last night from the daughter of a lady that I gave an estimate to the other day. I booked the job to be done this upcoming Monday. It's 800 square feet of tile and grout throughout the house to be cleaned and sealed. I gave a price of $400 to clean and $200 to seal to which the customers (husband and wife) agreed to without hesitation.

So last night I get a call from the daughter accusing me of being a dishonest thief that was taking advantage of a senior couple. We talked for about 2o minutes as I explained the process. Finally getting tired of listening to her I told her to call around and get some other estimates and that I would cancel her mothers job. All of the sudden she says "no, my mother wants the job done". I asked her what she wanted to do and she replied she would call me tomorrow. I again told her to please let me know ASAP what she wanted to do as I would not hold the appointment after today without a committment to do the work.

Grrrr.
Why did she call you a thief?
Over the pricing?
Some people

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Artie09

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Dec 17, 2012
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Cuz the Daughtta a BEATCH!
Maybe....
She's probably not used to a professional doing the cleaning so her idea of what prices are, were way off

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brentnorman

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Sep 6, 2013
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Pine River, MN
www.optimumcleaning.net
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Brent Norman
So I just had one of these calls today! A bit nicer though. The brother called me instead of the sister who was telling me I was way too expensive. So I'm emailing them an itemized bid to show them it is rather reasonable. He knows it is but she doesn't.