Yelp - Whats your experience? | Page 2 | TruckMount Forums #1 Carpet Cleaning Forums

Yelp - Whats your experience?

Discussion in 'Pay Per Click Advertising' started by Spotless Flooring, Jun 19, 2015.

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  1. Dafloorman

    Dafloorman Well-Known Member

    Jul 30, 2008
    2,024
    922
    113
    Deerfield Beach, FL
    Ratings:
    +1,628 / 7 / -0
    Dane!!! This was very helpful!!! I had my SEO put a page up on Yelp, then I got a call from them from their rep! He promising this and that! $600 a month 1 year contract. I just spoke to him and not one of you out of the 10-12 post I read had anything good to say about Yelp! I have made my decision! Thank You So Much Guys!
     
  2. Dafloorman

    Dafloorman Well-Known Member

    Jul 30, 2008
    2,024
    922
    113
    Deerfield Beach, FL
    Ratings:
    +1,628 / 7 / -0
    Correction out of the 20 posts!
     
  3. aloha one

    aloha one Scrub a DUB DUB!

    Feb 17, 2009
    30,329
    8,296
    113
    Male
    Semi retired
    California
    Ratings:
    +21,758 / 106 / -0
    Yelp are legal EXTORTIONISTS! Least in my case...and Millions of others that sued them in court and LOST!
     
    • Like Like x 1
  4. LookNGood

    LookNGood Well-Known Member

    Mar 17, 2014
    4,313
    1,665
    113
    Male
    Ratings:
    +3,103 / 14 / -0
    They are man!

    They recently added a "request a quote" feature. It is fu**ing killing me. They are making these people think they can message me:

    "I have carpets that need cleaning, how much?"

    Ummmm...maybe some info would be helpful...

    It's just frustrating because my only option is to pay them to put a larger call to action in hopes of drowning it out.

    My point is they don't care that they are helping me lose business.
     
    • Agree Agree x 1
  5. aloha one

    aloha one Scrub a DUB DUB!

    Feb 17, 2009
    30,329
    8,296
    113
    Male
    Semi retired
    California
    Ratings:
    +21,758 / 106 / -0
    Sure nuff..They are especially damaging to restaurants...They can destroy them leaving out positive reviews until you PAY them. How that's legal is beyond me.
     
  6. Dafloorman

    Dafloorman Well-Known Member

    Jul 30, 2008
    2,024
    922
    113
    Deerfield Beach, FL
    Ratings:
    +1,628 / 7 / -0
    They have some type of agreement with Apple, and there up there as far as people doing searches, there the most popular. That is why they think they can screw everyone! Just glad I did not move forward with them.
     
    • Agree Agree x 1
  7. Total Cleaning Service

    Total Cleaning Service Well-Known Member

    Sep 13, 2015
    538
    293
    63
    Male
    Ratings:
    +446 / 3 / -0
    I wish i would have used the money i spent with adwords or something else. I also wish i would have just used a prepaid card to pay them cause they trying to charge me for a extra month, i told them good luck

    Sent from my SM-N920P using TMF Forums mobile app
     
    • Like Like x 1
  8. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
    43
    Ratings:
    +233 / 4 / -0
    Do you guys think a call to action with a offer like free deodorizer or free scotchguard one room, be enticing to customers then to your competitors that have nothing? Wouldn't they call you over somebody that doesn't have a offer? I know reviews are important I'm at #4 in my city on Yelp listing and would figure if I did do a call to action it would help?

    Sent from my SM-G930T using TMF Forums mobile app
     
    • Agree Agree x 1
  9. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
    43
    Ratings:
    +233 / 4 / -0
  10. Total Cleaning Service

    Total Cleaning Service Well-Known Member

    Sep 13, 2015
    538
    293
    63
    Male
    Ratings:
    +446 / 3 / -0
    Im no expert but i think you would be better off with adwords or a fb ad
     
  11. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
    43
    Ratings:
    +233 / 4 / -0
  12. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
    43
    Ratings:
    +233 / 4 / -0
  13. envy

    envy Well-Known Member

    Mar 12, 2015
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    I'm not sure if a call to action like that helps. You should get your response to "within an hour" or "about an hour" or how ever they term it.

    I also placed one of those $30 for $50 deals. When those get bought, it sucks but the upside is you stand out and I think it's good to use if you're trying to improve your position.

    I'm finally in first place now so when my last couple of deals are sold, I won't put new ones up.
     
  14. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
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    Ratings:
    +233 / 4 / -0
    I wonder what customers look at tho call to action is 50@month and enhanced profile is 75@month? Call to action just gives you a deal so you can offer it to customer like free dedorizer whole house, and enchanted profile takes competitors of your page and gives you a slide show as well as call to action included.. my call to action was free deodorizer whole house or free Scotchgard guard one room any other ideas? Also Yelp is huge in California

    Sent from my SM-G930T using TMF Forums mobile app
     
  15. accentsincleaning

    accentsincleaning Active Member

    Apr 6, 2013
    958
    144
    43
    Ratings:
    +233 / 4 / -0
  16. Bentley

    Bentley New Member

    Jan 22, 2013
    7
    1
    3
    Male
    Cleaner
    Jacksonville Florida
    Ratings:
    +2 / 0 / -0
    That.....is EXACTLY what happened to me. Stay with FREE. The sales folks stick you and can't remember our deal that I was adamant about keeping. Stay away.
     
    • Agree Agree x 1
  17. mjb4ex

    mjb4ex Active Member

    Apr 29, 2016
    280
    88
    28
    Male
    Ratings:
    +141 / 0 / -0
    Shit...I just signed up with Yelp...I had similar experiences as everyone described with here with YP...so I figured Yelp had to be better...
     
  18. Mr.Paul

    Mr.Paul New Member

    Jul 14, 2015
    8
    1
    3
    Male
    Ratings:
    +1 / 1 / -0
    I use YELP for my business.
    Supreme Cleaning Company, LLC.

    They are fantastic. I have had a 2.65 ROI. I also ask my customers to leave kind words on YELP after I complete a job.

    Maybe everyone's experience is different.
    I'm in the Northern Chicago suburbs.

    With all marketing, you must be consistent. Use multiple forms of advertising at once.

    I use YELP, HomeAdvisor and Facebook. Also email marketing and I have a referral rewards program.
     
  19. 1ST CHOICE CLEANING

    Staff Member Moderator Premium VIP

    Mar 30, 2010
    23,145
    7,576
    113
    Male
    texas
    Ratings:
    +18,803 / 85 / -0
    What is your ROI for the other marketing? 2.65:1 does not sound all that great but you need to compare it to the other marketing.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  20. John Davidson

    John Davidson New Member

    Aug 4, 2016
    22
    4
    3
    Male
    Ratings:
    +8 / 0 / -0
    got a couple of solid calls from yelp but def. more bad than good.
     

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