Yelp - Whats your experience?

Discussion in 'Pay Per Click Advertising' started by Spotless Flooring, Jun 19, 2015.

  1. Spotless Flooring

    Spotless Flooring Active Member

    May 9, 2013
    647
    219
    43
    Male
    Owner/Operator of Spotless Flooring
    Southeast Houston
    Ratings:
    +349 / 3 / -0
    I have received many calls from Yelp. Today I got another. I spent about 20 minutes talking to the guy.

    Have you used Yelp? Thoughts? Experiences?

    They have a price for upgraded listing then a price for PPC advertising.

    Again, thoughts? Experiences?
     
  2. LookNGood

    LookNGood Well-Known Member

    Mar 17, 2014
    4,262
    1,622
    113
    Male
    Ratings:
    +3,044 / 14 / -0
    My experience is stick to the free listing and use it to the best of your ability. I didn't pay for advertising for more than a month. I can't speak for the quality that the advertising may or may not get you but Yelp as a company is very shady and I don't trust them. I get a call from them every 2 to 3 months from a new rep in my area. I have to say no to each rep at least six different times before they'll stop calling me and then eventually the cycle starts again with a new rep. it's very frustrating
     
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  3. Average Guy CCer

    Average Guy CCer Well-Known Member

    Jun 8, 2015
    761
    299
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    Ratings:
    +731 / 1 / -0
    did a six month contract the only calls I got were hundreds of telemarketers. Then they'll try and pull a stunt and auto renew no matter what you do or say to get an extra month or two. Use the free service if you must stay away from the pay service,they also use a redirected phone number that isnt yours that will mess up your seo. The come on like sugar and turn to shit as soon as you sign on the dotted line.
     
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  4. tmillar

    tmillar Member

    Oct 11, 2014
    86
    48
    18
    Male
    Ratings:
    +80 / 0 / -0
    So far not one job but allot of calls from telemarketers and of course yelp. They wanted $400 a month, thanks but no thanks.
     
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  5. 212.0

    212.0 Well-Known Member

    Mar 23, 2012
    4,438
    1,871
    113
    Male
    Surprise Arizona
    Ratings:
    +4,666 / 53 / -0
    did ok but not great
     
  6. russrroberts

    russrroberts Well-Known Member

    Jan 30, 2014
    1,615
    856
    113
    Male
    Just Another Rug Sucker Tryin To Make It
    Prescott, AZ
    Ratings:
    +1,401 / 3 / -0
    I get 99% of my customers from yelp, tried advertising with them for just over a month, canceled contract, paid 700 cancellation fee, complete BS company. As stated above use free listing for all it is worth, if you advertise with them expect twice the sales calls.
     
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  7. LookNGood

    LookNGood Well-Known Member

    Mar 17, 2014
    4,262
    1,622
    113
    Male
    Ratings:
    +3,044 / 14 / -0
    Exactly my experience. I cancelled after a month and went to the better business bureau. They got me cancelled and no cancellation fee. But I think it only happened because I told my credit card to block their charge (I attempted to rescind the contract the next day which I have the right to do)
     
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  8. russrroberts

    russrroberts Well-Known Member

    Jan 30, 2014
    1,615
    856
    113
    Male
    Just Another Rug Sucker Tryin To Make It
    Prescott, AZ
    Ratings:
    +1,401 / 3 / -0
    Yeah I was 4 days past the cancellation date without a fee.... So I got effed in the A like a B :oops:
     
  9. True Pro

    True Pro Well-Known Member

    Jan 21, 2014
    1,021
    530
    113
    Male
    Owner Operator
    MA.
    Ratings:
    +1,017 / 0 / -0
    I've stayed away from them.
     
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  10. raw74

    raw74 Well-Known Member

    Mar 21, 2011
    1,270
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    ga
    Ratings:
    +663 / 4 / -0
    I told you to block your credit card
     
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  11. russrroberts

    russrroberts Well-Known Member

    Jan 30, 2014
    1,615
    856
    113
    Male
    Just Another Rug Sucker Tryin To Make It
    Prescott, AZ
    Ratings:
    +1,401 / 3 / -0
    It was too late I saw the charge on my card days later.
     
  12. raw74

    raw74 Well-Known Member

    Mar 21, 2011
    1,270
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    Ratings:
    +663 / 4 / -0
    Ok. Dang
     
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  13. russrroberts

    russrroberts Well-Known Member

    Jan 30, 2014
    1,615
    856
    113
    Male
    Just Another Rug Sucker Tryin To Make It
    Prescott, AZ
    Ratings:
    +1,401 / 3 / -0
    Yup.... :/ won't be my last mistake but I won't make that one again.
     
  14. raw74

    raw74 Well-Known Member

    Mar 21, 2011
    1,270
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    83
    ga
    Ratings:
    +663 / 4 / -0
    Yes sir . We live and we learn
     
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  15. Spotless Flooring

    Spotless Flooring Active Member

    May 9, 2013
    647
    219
    43
    Male
    Owner/Operator of Spotless Flooring
    Southeast Houston
    Ratings:
    +349 / 3 / -0
    I get the calls from them all the time, especially when I get a new review on there.

    Thanks for the input fellas. Very helpful.
     
  16. Average Guy CCer

    Average Guy CCer Well-Known Member

    Jun 8, 2015
    761
    299
    63
    Ratings:
    +731 / 1 / -0
    Last week I went a few rounds with a yelp "agent", called all panicky because they couldnt process a payment and when I went on to explain my contract was up she went on the offense about auto renew unless contacted blah blah. I explained I had called my rep only to be ignored and had she answered my calls like the contract states they're supposed to we wouldnt be having this conversation. She of course got nasty and I told her "sue me" and "we'll see you in court". Course they wont sue me and I might even give my Sec of State a call this week ,,,,he hates this kind of stuff. Yelp can sick my duck,,,,,or something like that.
     
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  17. Syed Abbas

    Syed Abbas New Member

    Apr 14, 2016
    10
    1
    3
    Male
    Designer
    London
    Ratings:
    +3 / 0 / -0
    Yes, Yelp is a great platform for small or large business. From yelp, sometimes customers PM for take a services
     
  18. Total Cleaning Service

    Total Cleaning Service Active Member

    Sep 13, 2015
    408
    205
    43
    Male
    Ratings:
    +318 / 3 / -0
    Very few calls, i ended up in the negative. If i had 6 months-1 year of payments to gamble it might be ok...In the begining 2 different ad specialist told me i had everything correct then when i say im goin to cancel a different guy tells me i should make changes. Feels like they are not on the same page. Wish i hadnt wasted my money but i know now

    Sent from my SM-N920P using TMF Forums mobile app
     
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  19. aloha one

    aloha one Scrub a DUB DUB!

    Feb 17, 2009
    30,329
    8,291
    113
    Male
    Semi retired
    California
    Ratings:
    +21,752 / 106 / -0
    Yelp are THIEVES & LIARS!
     
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  20. RENEWCARPET

    RENEWCARPET Active Member

    Nov 9, 2013
    102
    45
    28
    Ratings:
    +57 / 0 / -0
    I had 34 five stars that I built-up over 10 years on yahoo, all are gone , yelp hijacked everything, Yelp only posts what their computer deems preferred, absolutely hate Yelp

    Sent from my SM-N920T using TMF Forums mobile app
     
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