Yelp - Whats your experience?

Discussion in 'Pay Per Click Advertising' started by Spotless Flooring, Jun 19, 2015.

  1. Spotless Flooring

    Spotless Flooring Active Member

    Joined:
    May 9, 2013
    Messages:
    634
    Likes Received:
    205
    Trophy Points:
    43
    Gender:
    Male
    Occupation:
    Owner/Operator of Spotless Flooring
    Location:
    Southeast Houston
    Home Page:
    Ratings:
    +332 / 3 / -0
    Real Name:
    Daniel Provorse
    Business Location:
    United States
    I have received many calls from Yelp. Today I got another. I spent about 20 minutes talking to the guy.

    Have you used Yelp? Thoughts? Experiences?

    They have a price for upgraded listing then a price for PPC advertising.

    Again, thoughts? Experiences?
     
  2. LookNGood

    LookNGood Well-Known Member

    Joined:
    Mar 17, 2014
    Messages:
    4,249
    Likes Received:
    1,610
    Trophy Points:
    113
    Gender:
    Male
    Ratings:
    +3,024 / 14 / -0
    Real Name:
    Joe P
    My experience is stick to the free listing and use it to the best of your ability. I didn't pay for advertising for more than a month. I can't speak for the quality that the advertising may or may not get you but Yelp as a company is very shady and I don't trust them. I get a call from them every 2 to 3 months from a new rep in my area. I have to say no to each rep at least six different times before they'll stop calling me and then eventually the cycle starts again with a new rep. it's very frustrating
     
    • Agree Agree x 3
    • Like Like x 2
    • Thanks Thanks x 2
  3. Average Guy CCer

    Average Guy CCer Well-Known Member

    Joined:
    Jun 8, 2015
    Messages:
    761
    Likes Received:
    299
    Trophy Points:
    63
    Ratings:
    +731 / 1 / -0
    Real Name:
    William
    did a six month contract the only calls I got were hundreds of telemarketers. Then they'll try and pull a stunt and auto renew no matter what you do or say to get an extra month or two. Use the free service if you must stay away from the pay service,they also use a redirected phone number that isnt yours that will mess up your seo. The come on like sugar and turn to shit as soon as you sign on the dotted line.
     
    • Like Like x 4
    • Thanks Thanks x 1
  4. tmillar

    tmillar Member

    Joined:
    Oct 11, 2014
    Messages:
    86
    Likes Received:
    48
    Trophy Points:
    18
    Gender:
    Male
    Ratings:
    +80 / 0 / -0
    Real Name:
    Todd Millar
    Business Location:
    United States
    So far not one job but allot of calls from telemarketers and of course yelp. They wanted $400 a month, thanks but no thanks.
     
    • Like Like x 4
  5. 212.0

    212.0 Well-Known Member

    Joined:
    Mar 23, 2012
    Messages:
    4,448
    Likes Received:
    1,872
    Trophy Points:
    113
    Gender:
    Male
    Location:
    Surprise Arizona
    Ratings:
    +4,667 / 53 / -0
    Real Name:
    Ty 212
    Business Location:
    United States
    did ok but not great
     
  6. russrroberts

    russrroberts Well-Known Member

    Joined:
    Jan 30, 2014
    Messages:
    1,615
    Likes Received:
    856
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Just Another Rug Sucker Tryin To Make It
    Location:
    Prescott, AZ
    Home Page:
    Ratings:
    +1,401 / 3 / -0
    Real Name:
    Russell
    Business Location:
    United States
    I get 99% of my customers from yelp, tried advertising with them for just over a month, canceled contract, paid 700 cancellation fee, complete BS company. As stated above use free listing for all it is worth, if you advertise with them expect twice the sales calls.
     
    • Like Like x 1
  7. LookNGood

    LookNGood Well-Known Member

    Joined:
    Mar 17, 2014
    Messages:
    4,249
    Likes Received:
    1,610
    Trophy Points:
    113
    Gender:
    Male
    Ratings:
    +3,024 / 14 / -0
    Real Name:
    Joe P
    Exactly my experience. I cancelled after a month and went to the better business bureau. They got me cancelled and no cancellation fee. But I think it only happened because I told my credit card to block their charge (I attempted to rescind the contract the next day which I have the right to do)
     
    • Like Like x 1
  8. russrroberts

    russrroberts Well-Known Member

    Joined:
    Jan 30, 2014
    Messages:
    1,615
    Likes Received:
    856
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Just Another Rug Sucker Tryin To Make It
    Location:
    Prescott, AZ
    Home Page:
    Ratings:
    +1,401 / 3 / -0
    Real Name:
    Russell
    Business Location:
    United States
    Yeah I was 4 days past the cancellation date without a fee.... So I got effed in the A like a B :oops:
     
  9. True Pro

    True Pro Well-Known Member

    Joined:
    Jan 21, 2014
    Messages:
    1,021
    Likes Received:
    530
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Owner Operator
    Location:
    MA.
    Ratings:
    +1,017 / 0 / -0
    Real Name:
    Gilles LeBlanc
    Business Location:
    United States
    I've stayed away from them.
     
    • Like Like x 1
  10. raw74

    raw74 Well-Known Member

    Joined:
    Mar 21, 2011
    Messages:
    1,270
    Likes Received:
    308
    Trophy Points:
    83
    Location:
    ga
    Ratings:
    +663 / 4 / -0
    Real Name:
    reggie
    Business Location:
    United States
    I told you to block your credit card
     
  11. russrroberts

    russrroberts Well-Known Member

    Joined:
    Jan 30, 2014
    Messages:
    1,615
    Likes Received:
    856
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Just Another Rug Sucker Tryin To Make It
    Location:
    Prescott, AZ
    Home Page:
    Ratings:
    +1,401 / 3 / -0
    Real Name:
    Russell
    Business Location:
    United States
    It was too late I saw the charge on my card days later.
     
  12. raw74

    raw74 Well-Known Member

    Joined:
    Mar 21, 2011
    Messages:
    1,270
    Likes Received:
    308
    Trophy Points:
    83
    Location:
    ga
    Ratings:
    +663 / 4 / -0
    Real Name:
    reggie
    Business Location:
    United States
    Ok. Dang
     
  13. russrroberts

    russrroberts Well-Known Member

    Joined:
    Jan 30, 2014
    Messages:
    1,615
    Likes Received:
    856
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Just Another Rug Sucker Tryin To Make It
    Location:
    Prescott, AZ
    Home Page:
    Ratings:
    +1,401 / 3 / -0
    Real Name:
    Russell
    Business Location:
    United States
    Yup.... :/ won't be my last mistake but I won't make that one again.
     
  14. raw74

    raw74 Well-Known Member

    Joined:
    Mar 21, 2011
    Messages:
    1,270
    Likes Received:
    308
    Trophy Points:
    83
    Location:
    ga
    Ratings:
    +663 / 4 / -0
    Real Name:
    reggie
    Business Location:
    United States
    Yes sir . We live and we learn
     
    • Like Like x 1
  15. Spotless Flooring

    Spotless Flooring Active Member

    Joined:
    May 9, 2013
    Messages:
    634
    Likes Received:
    205
    Trophy Points:
    43
    Gender:
    Male
    Occupation:
    Owner/Operator of Spotless Flooring
    Location:
    Southeast Houston
    Home Page:
    Ratings:
    +332 / 3 / -0
    Real Name:
    Daniel Provorse
    Business Location:
    United States
    I get the calls from them all the time, especially when I get a new review on there.

    Thanks for the input fellas. Very helpful.
     
  16. Average Guy CCer

    Average Guy CCer Well-Known Member

    Joined:
    Jun 8, 2015
    Messages:
    761
    Likes Received:
    299
    Trophy Points:
    63
    Ratings:
    +731 / 1 / -0
    Real Name:
    William
    Last week I went a few rounds with a yelp "agent", called all panicky because they couldnt process a payment and when I went on to explain my contract was up she went on the offense about auto renew unless contacted blah blah. I explained I had called my rep only to be ignored and had she answered my calls like the contract states they're supposed to we wouldnt be having this conversation. She of course got nasty and I told her "sue me" and "we'll see you in court". Course they wont sue me and I might even give my Sec of State a call this week ,,,,he hates this kind of stuff. Yelp can sick my duck,,,,,or something like that.
     
    • Like Like x 2
    • Funny Funny x 1
  17. Syed Abbas

    Syed Abbas New Member

    Joined:
    Apr 14, 2016
    Messages:
    10
    Likes Received:
    1
    Trophy Points:
    3
    Gender:
    Male
    Occupation:
    Designer
    Location:
    London
    Home Page:
    Ratings:
    +3 / 0 / -0
    Real Name:
    Syed
    Business Location:
    United Kingdom
    Yes, Yelp is a great platform for small or large business. From yelp, sometimes customers PM for take a services
     
  18. Total Cleaning Service

    Total Cleaning Service Active Member

    Joined:
    Sep 13, 2015
    Messages:
    408
    Likes Received:
    205
    Trophy Points:
    43
    Gender:
    Male
    Ratings:
    +318 / 3 / -0
    Real Name:
    Matthew Tyson
    Very few calls, i ended up in the negative. If i had 6 months-1 year of payments to gamble it might be ok...In the begining 2 different ad specialist told me i had everything correct then when i say im goin to cancel a different guy tells me i should make changes. Feels like they are not on the same page. Wish i hadnt wasted my money but i know now

    Sent from my SM-N920P using TMF Forums mobile app
     
    • Like Like x 2
    • Agree Agree x 1
  19. aloha one

    aloha one Scrub a DUB DUB!

    Joined:
    Feb 17, 2009
    Messages:
    30,331
    Likes Received:
    8,292
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Semi retired
    Location:
    California
    Ratings:
    +21,749 / 106 / -0
    Real Name:
    Dave Moonan
    Business Location:
    United States
    Yelp are THIEVES & LIARS!
     
    • Winner Winner x 1
  20. RENEWCARPET

    RENEWCARPET Active Member

    Joined:
    Nov 9, 2013
    Messages:
    102
    Likes Received:
    45
    Trophy Points:
    28
    Ratings:
    +57 / 0 / -0
    Real Name:
    Brian Ellis
    I had 34 five stars that I built-up over 10 years on yahoo, all are gone , yelp hijacked everything, Yelp only posts what their computer deems preferred, absolutely hate Yelp

    Sent from my SM-N920T using TMF Forums mobile app
     
    • Like Like x 2
    • Agree Agree x 1

Share This Page