Was he using TM equipment? If so, how do you know if he used a rinsing agent or not? I do my best to educate the consumer while I am providing the service. If they say they had previous carpet cleaning services but the tech failed to vacuum first, I let them know that dry particulate soil extraction accounts for about 74% of the carpet cleaning pie and that it is very important in the order of carpet cleaning.I'm new to this forum
We clean rental evictions and the guy that cleaned carpet for us always had a portable that would break down
so we decided to buy a truckmount. Carpet cleaners in Riverside county are charging $20 dollars a room so I called one.
He didn't vacuum, he presprayed and rinsed with hot water no chemical rinse. How do you inform potential customers
of these guys without looking like you are bad mouthing them?