Why should I use your company? | TruckMount Forums #1 Carpet Cleaning Forums

Why should I use your company?

rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
36,763
18,816
113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
Went and did this 10k sq ft estimate. Client says “why should I use I use your company”. What’s your reply?

Adjustments.JPG
 

OxiFreshGuy

Well-Known Member
Nov 12, 2016
2,484
1,744
113
Real Name
Boris Johnson
Business Location
United States
Because I answered the phone.

Wish I was kidding, thats the kind of competition we are up against lol
 

OxiFreshGuy

Well-Known Member
Nov 12, 2016
2,484
1,744
113
Real Name
Boris Johnson
Business Location
United States
In robs case easy...because I designed and built my own machines, my own chemical line and because I live on a golf course.
 

Dream Clean

Active Member
Oct 3, 2018
367
193
43
Real Name
Emerson Campbell
Because I get the job done no matter what. Had a big customer surprised when one TM went down and I pulled an overnight instead of telling them I needed to come back another day. Gotta do what you gotta do to keep them happy. Especially on deadlines.
 

mrotto

Well-Known Member
Sep 1, 2009
2,306
1,486
113
Wisconsin
Real Name
Paul Ottensmann
Business Location
United States
simple.

Call 10 cleaners and you will get 10 different prices and 10 different levels of service. One way to get the best level of service is to determine the experience level of the person that is going to do the work. Then you need to know how long it takes for them to do the work

Do you want the newbie that is going to take 3 hours to do the job or the veteran that will take 6 hours and get the job done right?
 
  • Like
Reactions: rob allen

Select

Well-Known Member
Mar 3, 2019
1,012
306
83
Real Name
John Cartegna
Business Location
United States
Because you are not paying us to practice on your stuff, we guarantee premium quality.
Ouch that hurts Jim. I am however so very thrilled about all the past and current customers that support me from beginning and on!!

Big LOL here

But I do bet that's a big Tru Dat for you on your response when you tell them that.
 
  • Like
Reactions: Jim Davisson

Select

Well-Known Member
Mar 3, 2019
1,012
306
83
Real Name
John Cartegna
Business Location
United States
Because I answered the phone.

Wish I was kidding, thats the kind of competition we are up against lol
You dont have 1 or 2 not ridiculous guys around you?
 

Select

Well-Known Member
Mar 3, 2019
1,012
306
83
Real Name
John Cartegna
Business Location
United States
simple.

Call 10 cleaners and you will get 10 different prices and 10 different levels of service. One way to get the best level of service is to determine the experience level of the person that is going to do the work. Then you need to know how long it takes for them to do the work

Do you want the newbie that is going to take 3 hours to do the job or the veteran that will take 6 hours and get the job done right?
Hmmm.....interestingly for me it was the reverse. 6 hours to do a 3 hour job when a complete newbie.

I've sometimes wondered if cleaning were some kind of personal character mirror...
 

Select

Well-Known Member
Mar 3, 2019
1,012
306
83
Real Name
John Cartegna
Business Location
United States
Us: Ya know how dirt and dust and stuff collects under and around those baseboard heaters?

Homeowner: Yeah I think so / yeah sure / whatever

Us: After we vacuum all that up we really like to vacuum the top of the heater itself.

Homeowner: Why are you telling me this?

Us: Because it's the little things that add up.


I've never actually said these words but I wouldn't be opposed to. In fact, now that I wrote them I probably will.

I think often times it comes down to credibility conveyed and trust.

I have to admit - winning jobs like Rob's talking about probably are decided on a little differently so I'm probably out of my league here in the end.


But overall, I really find I don't do much selling at all at least with words. Few words. I think the demonstrated actions producing the result drive the perception.
 

OxiFreshGuy

Well-Known Member
Nov 12, 2016
2,484
1,744
113
Real Name
Boris Johnson
Business Location
United States
For one, if they even bothered to call you to begin with, you have a major % shot at booking the job. Why they should choose you? In my market, I am the "local" guy. I'm not franchised, I advocate a carpet and rug institute approved cleaning process. I am Shaw/Mohawk warranty safe. Also IICRC certified.

I don't "bash" other companies, but I do let them know I would trade in my $80,000 truck if the $5,000 in dry cleaning equipment actually worked. Seems to speak for itself.
 
  • Like
Reactions: rob allen

CozyTheBest

Banned
Jul 27, 2020
13
3
3
28
14, Robinson Road, #08-01A, Far East Finance Build
cozythebest.com
Real Name
James Smith
Business Location
Singapore
Because we are best in our business, if you are living in Singapore then you should try us for your home cleaning for avoiding covid in these days.
For Detail information : https://cozythebest.com/house-cleaning-services/
The more professional the cleaning service that you get, the more expensive it will be. If you are looking for a cheaper option, you may want to look for a company that offers basic cleaning solutions that you can use in your own home, and that you can use at your own home. You should also look at their reputation and see how satisfied their customers are.
 

rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
36,763
18,816
113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
Because we are best in our business, if you are living in Singapore then you should try us for your home cleaning for avoiding covid in these days.
For Detail information : https://cozythebest.com/house-cleaning-services/
The more professional the cleaning service that you get, the more expensive it will be. If you are looking for a cheaper option, you may want to look for a company that offers basic cleaning solutions that you can use in your own home, and that you can use at your own home. You should also look at their reputation and see how satisfied their customers are.
Cozy the best is terrible English. More like Ebonics.
 

sbsscn

Well-Known Member
Sep 17, 2009
2,566
886
113
california
Real Name
Arm Ben
Business Location
United States
for me its this.

Honestly, I would hate for you to hire a company that will not deliver the quality work, and results that I strongly believe that you deserve. I try to be very honest with my work and I want you to be happy even if it means you not hiring me. If you allow me, i will be honored to serve you.


Really I talk and walk the talk and I thank the Lord that he is my strength, the foundation and my provider. I dont beg, I just practise and do what I have done through the leading of my God's hand.

I never bad talk the competition, I dont show off my uniform or how clean my van is, years of experience or equipment I have or even mention my "secret cleaning method" I dont even try to sell myself. I just allow the natural talent that God has blessed me with. even though im a sales man, I dont sell anything. I just thank the Lord almighty, the Great I AM that he has blessed me and had sustained me.
 
  • Like
Reactions: rob allen

rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
36,763
18,816
113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
for me its this.

Honestly, I would hate for you to hire a company that will not deliver the quality work, and results that I strongly believe that you deserve. I try to be very honest with my work and I want you to be happy even if it means you not hiring me. If you allow me, i will be honored to serve you.


Really I talk and walk the talk and I thank the Lord that he is my strength, the foundation and my provider. I dont beg, I just practise and do what I have done through the leading of my God's hand.

I never bad talk the competition, I dont show off my uniform or how clean my van is, years of experience or equipment I have or even mention my "secret cleaning method" I dont even try to sell myself. I just allow the natural talent that God has blessed me with. even though im a sales man, I dont sell anything. I just thank the Lord almighty, the Great I AM that he has blessed me and had sustained me.
We’re not far off my friend. The only difference is my van and uniform. I don’t do it to “show off”, I do it to “show them” that I live and breathe clean.
 
  • Like
Reactions: sbsscn

sbsscn

Well-Known Member
Sep 17, 2009
2,566
886
113
california
Real Name
Arm Ben
Business Location
United States
Sorry I didnt mean anything negative on the uniform comment.

I meant that some people or companies dress up in uniform and thats it! they make themselves look good or the van just for looks.

I strongly believe that you should dress like a professional, and behave like one. Keep your tools and equipment maintained and organized.

But I have heard so much sales language from people that I wonder.
 

Fedri

Well-Known Member
Jan 25, 2015
4,172
2,215
113
Mississauga Canada
Real Name
Fedri Irsat
If they still couldn't figure out why they should hire you at this point then you should ask why should I do your job? :happy:
 

Luky

Well-Known Member
Nov 29, 2013
1,952
1,154
113
61
Chicagoland
Real Name
Marian Lukacisin
Business Location
United States
I asked the same question collision specialists( body shop) after I got in accident with my work van. You should've seen expression on their faces....
I presented claim number from reputable insurance company and
no cap on time( insurance is paying for loss of business) and yet they weren't jumping at opportunity. Generally, these guys are busy, especially now after lot of damages occurred from recent storms, but still..
 

Attachments