What is your furniture moving policy?

Discussion in 'Salesmanship' started by ebarnett, Jun 3, 2014.

CONNECTING CLEANERS WORLDWIDE

  1. Six Figure Solo Cleaner

    Premium VIP

    Nov 24, 2012
    7,829
    1,738
    113
    Male
    Ratings:
    +3,568 / 63 / -0
    My reply: "ABSOLUTELY, we love to move furniture"

    And for the record- no... We don't charge.

    Ironically, most clients then require very very little furniture to be moved
     
    • Agree Agree x 1
  2. AdmiralClean

    AdmiralClean Poster
    Premium VIP

    Mar 13, 2007
    6,824
    1,046
    113
    Alabama
    Ratings:
    +3,250 / 110 / -8
    I've been in this business for 26 years and I've only had a helper for the past year. For 25 years I worked alone. I moved all kinds of stuff. After they came out with lift buddies and sliders my life was wonderful.
     
    • Like Like x 3
  3. keep it clean

    Premium VIP

    Dec 3, 2012
    6,713
    2,800
    113
    Male
    carpet cleaning/installation
    Ratings:
    +5,459 / 2 / -0
    I work alone. So I will move any thing that can be put on furniture sliders. Homers has these little orange ones that are perfect. I have tons of them. I just keep on working and leave them under furniture till I'm completely done. Then I switch them out for tabs during my post walk through. The only thing I hate are those sectional reclining sofas with the metal rail on the bottom. There hard to keep up of of the wet carpet.
    Anyone have any tips on how to handle these sofas?

    Customer must remove all breakables, lamps and anything on top of furniture. And I instruct them to pick everything up off of the floor.
     
    • Agree Agree x 1
  4. suncarpet

    Staff Member Moderator Premium VIP

    Jul 18, 2013
    5,101
    4,295
    113
    Male
    Owner operator
    Bakersfield ca
    Ratings:
    +5,860 / 6 / -0
    I wrote mine out myself
     
  5. Prosteam-sonomacounty

    Premium VIP

    Apr 23, 2013
    18,279
    9,536
    113
    Male
    Windsor, California
    Ratings:
    +20,777 / 81 / -0
    I tip sofas and chairs over when space allows.
    Tip em on their back or side, clean under, place blocks or chips and gently lay them back down.
     
    • Like Like x 2
  6. True Pro

    True Pro Well-Known Member

    Jan 21, 2014
    1,022
    530
    113
    Male
    Owner Operator
    MA.
    Ratings:
    +1,018 / 0 / -0
    Those reclining sofas are a pain in the a$$ when you have no helper.
     
  7. kennedy

    kennedy Well-Known Member

    Mar 16, 2011
    1,413
    220
    63
    Male
    southern Ind.
    Ratings:
    +443 / 2 / -0
    if you want it cleaned then move the furniture off it or call someone else
     
    • Agree Agree x 1
  8. AdmiralClean

    AdmiralClean Poster
    Premium VIP

    Mar 13, 2007
    6,824
    1,046
    113
    Alabama
    Ratings:
    +3,250 / 110 / -8
    Yes, I have a suggestion regarding those. I don't run into them much anymore, my market has grown more affluent over the years, but back when I ran into them regularly I'd keep a few white pine, un treated 2x4 pieces on the van. They raise the sofa up high enough to keep the bar off the carpet.

    And they don't get smushed like styrofoam blocks do.
     
    • Like Like x 1
  9. keep it clean

    Premium VIP

    Dec 3, 2012
    6,713
    2,800
    113
    Male
    carpet cleaning/installation
    Ratings:
    +5,459 / 2 / -0
    That's a good one. It will also give more space for air mover to blow under there. I'm going to dig through my scrap 2x4 collection in my shed tomorrow morning.
     
  10. Mike Krall

    Premium VIP

    Apr 24, 2013
    11,162
    3,719
    113
    Male
    New York
    Ratings:
    +8,289 / 15 / -0
    You wouldn't have customers if there weren't magazines like that explaining to them how to F up their carpets ;)
     
    • Like Like x 2
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. A Cleaner Approach

    A Cleaner Approach Active Member

    Jun 21, 2014
    258
    93
    28
    Northwest Arkansas
    Ratings:
    +137 / 0 / -0
    I work solo. I let the customer know that I move sofas, love seats, end tables, night stands and similar items. What I don't move is beds, dressers, china cabinets, or anything with electronics on it. I let them know that I will clean anything they want as long as they want to move it. I tell them that my insurance won't allow me to move those items.
     
  12. LookNGood

    LookNGood Well-Known Member

    Mar 17, 2014
    4,313
    1,663
    113
    Male
    Ratings:
    +3,101 / 14 / -0
    I wonder if insurance does actually cover the furniture we move. I should look into that
     
  13. rob allen

    rob allen Administrator
    Staff Member Administrator Top Poster of Month

    Sep 5, 2007
    30,250
    13,536
    113
    Male
    President
    Va.
    Ratings:
    +27,135 / 85 / -0
    If the price is right we will move anything. If it's not we move basic;

    Sofas
    Chairs
    Dining & L/RM tables
     
    • Agree Agree x 2
    • Like Like x 1
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  14. Johnny Bravo

    Johnny Bravo Hacking my way though life, one room at a time.

    Apr 25, 2011
    22,479
    6,957
    113
    Male
    Owner/Operator
    San Pedro, Ca
    Ratings:
    +17,357 / 130 / -0
    I'll move the house if that's what they want and are willing to pay for it.
     
    • Like Like x 1
    • Agree Agree x 1
  15. Weebco

    Weebco User

    Jan 8, 2008
    400
    182
    43
    Male
    Owner Operator Weebco Carpet Cleaning
    Houston
    Ratings:
    +300 / 1 / -0
    I hate moving those sectionals that are all locked together and the bottom has a bare metal frame that has to be tabbed with blocks. I've started to say that I move light furniture .
     
  16. LookNGood

    LookNGood Well-Known Member

    Mar 17, 2014
    4,313
    1,663
    113
    Male
    Ratings:
    +3,101 / 14 / -0
    What I think about it this. If the customer can't pick up the piece of furniture how will the get the foam blocks from underneath? That is one thing I consider when we talk about furniture moving. The plastic tabs can be left. But the foam blocks can make things uneven and a bit unstable if the furniture itself isn't balanced. (Meaning like a book shelf with all the books pushed to one side)
     
    • Like Like x 2
  17. bob_rugratz

    Premium VIP

    Sep 30, 2009
    9,945
    2,880
    113
    Male
    Ratings:
    +5,417 / 7 / -0
    I am thinking of changing my policy as well. We usually include living room furniture (couches,chairs,tables) because of that foot heel dirty line always right in front of couch. rarely ever move bedroom furniture unless I charge for whole room. rarely does anyone even want this unless its a baby bed. We do try to get around the nightstand if possible. Always a dirty area.
    But I could get $25 for the furniture move clean under and replace I think. Just include nightstands and living room for that. It does ad about 10 minutes to job at least.
    We go in spray open areas then move furniture onto those areas, then spray a little if needed where furniture was sitting. wand where furniture was sitting then slide back into place and we are left with open areas to wand. Of course you have to pick up all the crap off the floor under couches.
     
  18. bob_rugratz

    Premium VIP

    Sep 30, 2009
    9,945
    2,880
    113
    Male
    Ratings:
    +5,417 / 7 / -0
    Yea we use plastic whenever we can. blocks rarely used. only if piece is flat on bottom.
     
  19. bob_rugratz

    Premium VIP

    Sep 30, 2009
    9,945
    2,880
    113
    Male
    Ratings:
    +5,417 / 7 / -0
    Yea we don't touch those without a charge.
     
  20. bob_rugratz

    Premium VIP

    Sep 30, 2009
    9,945
    2,880
    113
    Male
    Ratings:
    +5,417 / 7 / -0
    I do carry lift buddy and sliders of all sizes in case I need them. If I am pulling that stuff out I am charging somebody something.
     
    • Like Like x 1

Share This Page

  • About Us

    Carpet Cleaning Forum, Water Restoration Forum. Free information on marketing, truck mount repairs, bookkeeping, modifications, instructional videos, truck mount machines and accessory ratings and reviews for Cleaners all over the world!
  • Quick Jump

    Open the Quick Navigation

  • Like Us On Facebook

  • Carpet Cleaning Training

    The TMF team works very hard to keep this forum alive and ticking, we would appreciate it if you would become a Premium VIP member today.We'd really appreciate it!

    TMF ACADEMY TRAINING