Jon Don Chicago. 3 1/2 hour drive. They charge premium price for labor. I have taken my TMs there every year for like forever for the annual maintenance. I do that so I dont have problems during the year when cleaning. If its one thing I HATE is a machine that doesnt work when I need it to. So it just makes sense to pay for preventative maintenance which costs more but actually SAVES money. I replace parts BEFORE they go out (for instance, I know that water pumps last 5 years so when it comes to that time and I have not changed it yet, I will change it anyway rather than wait for it to go out)
the last TM I had lasted me 12 years and when I sold it the van and machine looked and ran like new so I was able to sell it for a premium price.
Awesome owner - Tony, and his Dad.
Awesome customer service - Angela and Mike up front.....Andy and Duke in the shop.
Good people who care about their customers success and will help you if you ask.
All distributors think they know everything when they not know anything
Worst all mechanics are the worst
and then they go we are Certified
Then I am thinking certified in what????
They charge you for what they think is wrong but there not sure they just guess
Hell I can guess and charge you for parts