Water damage. Please help me.

[mrkavin]

Hello there.

3 days ago, I found that the carpet right next to the ensuite bathroom was damp wet.

I did not use water for a while and checked the water meter. The water meter did not move. I think it means no water leaks.

After shower, I checked the carpet and it seemed not getting wet. So I think waterproof it ok.

What I guess is...
That night we had some rains. And next day rain stoppes. When it rains the carpet gets wet(damp). When the rains stops, the carpet gets being dried.
So I am worrying that there might have some cracks or damage on the footing??

I feel like water is smearing to the carpet from the floor.

My house is 5yrs old so I contacted the builder but the warranty has expired. I called insurance and they cover the damage only (such as carpet).

Can anyone please help me what I can do?
Whom do I need to contact? Plumber? Renovation company? Anyone else?

Can plumber fix this type of problem? ( If not related to the pipes, water leak... the footing might have some problem or waterpoof seals need to be done??)
I have no idea what to do. I have asked friends and neighbours but got no answers.

Thank you.

 

[mrkavin]

Hello there.

3 days ago, I found that the carpet right next to the ensuite bathroom was damp wet.

I did not use water for a while and checked the water meter. The water meter did not move. I think it means no water leaks.

After shower, I checked the carpet and it seemed not getting wet. So I think waterproof it ok.

What I guess is...
That night we had some rains. And next day rain stoppes. When it rains the carpet gets wet(damp). When the rains stops, the carpet gets being dried.
So I am worrying that there might have some cracks or damage on the footing??

I feel like water is smearing to the carpet from the floor.

My house is 5yrs old so I contacted the builder but the warranty has expired. I called insurance and they cover the damage only emergency plumber(such as carpet).

Can anyone please help me what I can do?
Whom do I need to contact? Plumber? Renovation company? Anyone else?

Can plumber fix this type of problem? ( If not related to the pipes, water leak... the footing might have some problem or waterpoof seals need to be done??)
I have no idea what to do. I have asked friends and neighbours but got no answers.

Thank you.

looking for a quick response.

 

[keep it clean]

Call basement water proofing co.
And insurance co.
And clean your gutters.

 

[PhillB]

My uncle is a house framer, and he once told a client that a foundation that was not completely covered with cement could have the wood on the floor absorbing humidity and getting the floor wet on rainy days. I don't know exactly how to describe it, but I think it does have to do with the foundation and flooring. Of course, cleaning your gutters and inspecting them would be great to avoid water from 1-2 feet from your home, which will prevent the water from accumulating too close.

 

[jsimp]

Definitely call a restoration company

 

[Blake Hayden]

Hello there.

3 days ago, I found that the carpet right next to the ensuite bathroom was damp wet.

I did not use water for a while and checked the water meter. The water meter did not move. I think it means no water leaks.

After shower, I checked the carpet and it seemed not getting wet. So I think waterproof it ok.

What I guess is...
That night we had some rains. And next day rain stoppes. When it rains the carpet gets wet(damp). When the rains stops, the carpet gets being dried.
So I am worrying that there might have some cracks or damage on the footing??

I feel like water is smearing to the carpet from the floor.

My house is 5yrs old so I contacted the builder but the warranty has expired. I called insurance and they cover the damage only (such as carpet).

Can anyone please help me what I can do?
Whom do I need to contact? Plumber? Renovation company or? Anyone else?

Can plumber fix this type of problem? ( If not related to the pipes, water leak... the footing might have some problem or waterpoof seals need to be done??)
I have no idea what to do. I have asked friends and neighbours but got no answers.

Thank you.

Sorry for replying on old thread but it may help newbies.

This problem can only handle a well qualified and certified company that has extensive expertise in it. Don't rely much on plumbers, these guys aren't much technical at solving these issues.