Scott and I thank you for taking the time to take the survey. We like to confirm opinions with input from real world cleaners.
we have a butler tm, we spend about 2500 plus a year on chems for it because the tech running it pumps out up to 6 houses a day... I want the carpets perfect so damned the cost on chems... Just get R done !!!!Just to clarify - The question is about what your costs are for chemicals. How much do you spend on chemicals each year. This is not about what you charge for your services.
Make a referral card to give to customers, when you give them the referral card tell them yall are running a contest at the shop for who can get the most referrals for the month.. Tell them you need 7 referrals to win !!! Most customers will give you 7 referrals and then mail them sales flier with introduction and call a few days later... Im usually in the 70-80% book rate on referrals. I also do all the calls on referrals myself... Each Monday I have about 60-80 referrals, all four trucks collected during the week that I mail out to and call by weds..It takes money to make money! Chemicals are not the problem in my business, I spend to much on advertising! Referrals is where I’m trying to do more of these days!