Tough one for me

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Allied

Life is good!
Jun 18, 2013
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Down Yonder
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Simon Bolivar
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#1
I have ran away fast from jute rugs since the first one i ever cleaned. Not a good experience.

But a restoration company i do lots of work for asked me if i could do this one. I will get them to relase me from liability before i start.

That is a water stain in the backing. How would you all approach this one?





 

Todd the Cleaner

Todd Cottino
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#2
I’d be putting acid rinse on it to see if I could correct the browning. Mix the acid at 1:10 in a pump sprayer. Probably need to block it out with some tension to flatten the rug back out.

Honestly the cost to restore this rug is probably more than buying a new one.
 
Last edited:

Jim Davisson

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Aug 23, 2016
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#4
The rug new is $499 sooo...

Block it, hand shampoo the face fibers, citric acid on the back, force drying each independently and charge $350. It's a 2 hour job over the course of 2 today's after work. I'd do it, especially with zero liability.

Having said that, I've never had a customer release me from liability for doing my job, I don't think that conveys confidence to any potential customer. If thought I needed one, I didn't take the job.
 

Allied

Life is good!
Jun 18, 2013
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Down Yonder
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Simon Bolivar
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United States
#5
The rug new is $499 sooo...

Block it, hand shampoo the face fibers, citric acid on the back, force drying each independently and charge $350. It's a 2 hour job over the course of 2 today's after work. I'd do it, especially with zero liability.

Having said that, I've never had a customer release me from liability for doing my job, I don't think that conveys confidence to any potential customer. If thought I needed one, I didn't take the job.

It's for a local ServPro...i do all their upholstery after one of their techs turned a white cotton sofa yellow...it was high end stuff...Cost them a bunch to reupholster.

They call me with their 'complicated' work and i always wow them. So i am not going to lose them over this. If it was a regular customer i would have turned it down immediately.


But i have already told them i was not doing it...don't want to ruin my success rate with them. :)

Thanks for the info tho.
 

Todd the Cleaner

Todd Cottino
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#6
It's for a local ServPro...i do all their upholstery after one of their techs turned a white cotton sofa yellow...it was high end stuff...Cost them a bunch to reupholster.

They call me with their 'complicated' work and i always wow them. So i am not going to lose them over this. If it was a regular customer i would have turned it down immediately.


But i have already told them i was not doing it...don't want to ruin my success rate with them. :)

Thanks for the info tho.
Tell them if the insurance replaces it you would like to have it to practice on.
 

Todd the Cleaner

Todd Cottino
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#8
I would if it was wool or another fine fabric...but i think i am going to stick to declining jute work.
It can be a pain for sure. I’d love to have that rug.
 

Jim Davisson

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Aug 23, 2016
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James Davisson
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#9
I understand. Back when I started cleaning carpet 50% of them were jute backed. We did all kinds of water damage and never had a problem. Jute is actually a pretty stable fiber.
 

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