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Tough one for me

Discussion in 'Area Rug Cleaning Forum' started by Allied, Dec 1, 2017.

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  1. Allied

    Allied Life is good!
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    I have ran away fast from jute rugs since the first one i ever cleaned. Not a good experience.

    But a restoration company i do lots of work for asked me if i could do this one. I will get them to relase me from liability before i start.

    That is a water stain in the backing. How would you all approach this one?

    [​IMG]

    [​IMG]

    [​IMG]
     
  2. Todd the Cleaner

    Todd the Cleaner Todd Cottino
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    #2 Todd the Cleaner, Dec 1, 2017
    Last edited: Dec 1, 2017
    I’d be putting acid rinse on it to see if I could correct the browning. Mix the acid at 1:10 in a pump sprayer. Probably need to block it out with some tension to flatten the rug back out.

    Honestly the cost to restore this rug is probably more than buying a new one.
     
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  3. Johnny Bravo

    Johnny Bravo Hacking my way though life, one room at a time.
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    I'd pass.
     
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  4. Jim Davisson

    Jim Davisson Well-Known Member

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    The rug new is $499 sooo...

    Block it, hand shampoo the face fibers, citric acid on the back, force drying each independently and charge $350. It's a 2 hour job over the course of 2 today's after work. I'd do it, especially with zero liability.

    Having said that, I've never had a customer release me from liability for doing my job, I don't think that conveys confidence to any potential customer. If thought I needed one, I didn't take the job.
     
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  5. Allied

    Allied Life is good!
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    It's for a local ServPro...i do all their upholstery after one of their techs turned a white cotton sofa yellow...it was high end stuff...Cost them a bunch to reupholster.

    They call me with their 'complicated' work and i always wow them. So i am not going to lose them over this. If it was a regular customer i would have turned it down immediately.


    But i have already told them i was not doing it...don't want to ruin my success rate with them. :)

    Thanks for the info tho.
     
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  6. Todd the Cleaner

    Todd the Cleaner Todd Cottino
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    Tell them if the insurance replaces it you would like to have it to practice on.
     
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  7. Allied

    Allied Life is good!
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    I would if it was wool or another fine fabric...but i think i am going to stick to declining jute work.
     
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  8. Todd the Cleaner

    Todd the Cleaner Todd Cottino
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    It can be a pain for sure. I’d love to have that rug.
     
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  9. Jim Davisson

    Jim Davisson Well-Known Member

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    I understand. Back when I started cleaning carpet 50% of them were jute backed. We did all kinds of water damage and never had a problem. Jute is actually a pretty stable fiber.
     
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