This is my first time ordering from the TMF store. I ordered 2 containers of Tile Master & the spotting bars. I placed this order on Tuesday 4/3/13 and received my order today 4/5/13 in CALIFORNIA. After reading some other comments earlier this week I decided to place an order to check them out, and I was pleased. I'm excited to try a new tile cleaner. Right now I use 8 oz Citra Pure per/gal. from Magic Wand and it works ok, but I'm looking for terrific results. I still order my Grease Eater from them, but hopefully this Tile Master will be my new "go to" product for tile.