These are the top 20+ questions the customers will ask.. How would you respond?

Discussion in 'Salesmanship' started by Mojo Rising, Nov 14, 2014.

  1. OldCarpetVet

    OldCarpetVet Well-Known Member

    Nov 2, 2014
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    Gotta love #8 :D
     
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  2. Mojo Rising

    Premium VIP

    May 26, 2012
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    What is an area defined as is another. I will post my finished product for you guys when I am done, just so you know this wasn't all a waste of time.

    Thanks for the ideas..
     
  3. RoboShark

    RoboShark Moderator

    Nov 14, 2011
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    I would say pretty much the same as Todd. Maybe except for lifting up the mattresses. People do get under there beds done sometimes but I really don't want to do it so they pay more.

    My answer to the what do you charge is usually different from most guys though.

    Price varies depending on conditions and size. You only pay for what I clean.

    The customer is never told how I arrived at my price. By the room or square foot isn't mentioned if at all possible.
     
  4. spod

    spod Active Member

    Dec 5, 2013
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    I don't know what a TDG might be called elsewhere like in the U.S.A. my former employer with was a oil drilling company northern Canada they trained us WHIMS, TDG. Stuff like that upon getting hired. I remember when I took CCT they said we need a MSDS sheet on all are CHEMICALS! Actually the instructor I think said cleaning solutions.
    They can and will impound your van for 30 days if you fail to produce MSDS sheets for every product you carry, except for things like window washer fluid, extra motor oil, a jug of radiator fluid those you don't need MSDS sheets.
    One very important thing is, if you are doing a job with your portable say in a high rise bring you MSDS book with you to the apparent your cleaning, having it in the van is not acceptable! Needs to be on the job site not the parking lot. If your using your truckmount on a job the van is part of the job site.
     
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  5. aloha one

    aloha one Scrub a DUB DUB!

    Feb 17, 2009
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    Humbug BULL SHIT..SCARE TACTICS! NEVER Once will you EVER be ASKED...UNLESS you roll your Van on a Highway and the stuff Spills Out..Even then Seriously doubtfull.You are a RUG SUCKA..NOT a Hauler of Toxic Chems.
    Google it and show yourself how silly you are thinking that EVEN 1 Rug Sucka ever got Busted cuz he lacked MSDS..
    Matter of FACT is IF you TRANSPORT you will need the appropiate Placards..RELAX my Friend..You good to go!
     
  6. spod

    spod Active Member

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    Sometimes there is some pretty toxic stuff in my recovery tank.
     
  7. aloha one

    aloha one Scrub a DUB DUB!

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    Soooo..Dont Drink IT!;)
     
  8. spod

    spod Active Member

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    I was brought up working in remote fragile ecosystem in Canada's far north, drilling holes for oil and Tar sand very quick on spill response and safety so I still have old strict habits with WHIMS and MSDS.
    Funny that even on a dirty oil rig they don't use the word chemicals either but rather Drilling Fluids.
     
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  9. Todd the Cleaner

    Todd the Cleaner Todd Cottino
    Staff Member Administrator Moderator Premium VIP

    Sep 4, 2011
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    You are right. 99% of the time MSDS sheets are not needed. We did have an incident at Coit when I worked there when a disgruntled former employee called OSHA and in turn OSHA came to do an inspection. The boss got fined $10,000 for each van without an MSDS book and he also got fined for not having an MSDS book at the shop. Total of $60,000 in fines.
     
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  10. Troyster

    Troyster Well-Known Member

    Apr 24, 2013
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    I can answer all 20 questions with one statement......................................................me no speecky engrish > u geeves me 400 dolla!!
     
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  11. aloha one

    aloha one Scrub a DUB DUB!

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    1% aint dat bad Todd!
     
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  12. spod

    spod Active Member

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    Every time I buy something new from my supplier I ask for a MSDS he says go to website and print it off.
    I then still have to transport it home without the sheet.
     
  13. aloha one

    aloha one Scrub a DUB DUB!

    Feb 17, 2009
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    Ask THEM to print it!
     

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