- Nov 12, 2016
- 3,129
- 2,326
- 113
- Real Name
- Boris Johnson
- Business Location
- United States
So after THREE cancellations today I decided I'd go work with another tech, take out 1 truck instead of two and knock the jobs out.
Third job of the day, within a minute of meeting the customer and talking to them I had the very funny feeling we were going to receive a negative review no matter what. Carpets themselves weren't in bad shape, in fact they cleaned up great.
After telling me I had to "watch out for their cats getting out the door" instead of putting them into their cages or a shut room.
My funny feeling became a self-fulfilling prophecy. 5 minutes after we left the notification came through on my phone.
Holy cow was this lady in la-la land! She claimed the "supervisor" who she "never met because he sat in the van the whole time" despite talking to me face to face and watching me pull hoses, run the rotovac, help my tech in every way possible, apparently I was just "sitting in the van the whole time", and we didn't "move any furniture", which the only thing we didnt move was the dining room table after explaining it was just too darn heavy and was in a very small room.
Those funny feelings sure are funny.
Third job of the day, within a minute of meeting the customer and talking to them I had the very funny feeling we were going to receive a negative review no matter what. Carpets themselves weren't in bad shape, in fact they cleaned up great.
After telling me I had to "watch out for their cats getting out the door" instead of putting them into their cages or a shut room.
My funny feeling became a self-fulfilling prophecy. 5 minutes after we left the notification came through on my phone.
Holy cow was this lady in la-la land! She claimed the "supervisor" who she "never met because he sat in the van the whole time" despite talking to me face to face and watching me pull hoses, run the rotovac, help my tech in every way possible, apparently I was just "sitting in the van the whole time", and we didn't "move any furniture", which the only thing we didnt move was the dining room table after explaining it was just too darn heavy and was in a very small room.
Those funny feelings sure are funny.