Terrible service at Jon Don | TruckMount Forums #1 Carpet Cleaning Forums

Terrible service at Jon Don

pgcleaner

Active Member
Nov 4, 2020
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Real Name
Matthew Olive
I had a really bad experience trying to by my first machine at Jon Don. Their IT glitched and froze $3000+ in cash in my account for over a week. On top of that the customer service was pushy, and the salesman had no industry experience. It was probably a blessing in disguise, because I found two locally owned distributors who have actually worked in the industry. The industry people I have met all say a portable will be a nightmare. Everyone says focus on residential. Property management is a crap shoot. I still really like the idea of an electric set up like the mytee escape. I have transit connect, so I can't put a TM or CDS machine in it. Anyone currently using the Escape dual LX machine? Thanks everyone from an eager newbie with some past business experience.