Well first I’ll start out with good news. I spoke to a fellow who works for Powr Flite today about the crappy extractor they sold me. Long story short I bent this guys ear and turned him on to the forum. Powr Flite is getting blown out of the water not monitoring their online image, selling pitiful extractors, and not answering emails. Seems however to be some hope. The tech has a strong interest in joining the forum here and getting TMF members feedback.
My powr flite is the absolute worst trash I’ve ever bought. If it wasn’t for forum members help I would of tossed the trash in the garage.
My extractor came with a broken motor mount. They literally screw motors into plastic with absolutely no support and only a few threads into the plastic. The second motor mount broke at a clients home. Members here helped me engineer a fix and agreed it’s a pitiful design.
My pump lasted 4 weeks. Why I don’t know since it was a name brand.
My hose clamps on lines were so loose the solution hose disconnect failed while at a clients home and water shot out on a flat panel tv.
Wheel broke on my third job. Plastic button covers broke and were useless.
I get things happen but my machine is 4 mths old!
Virtually every aspect of my machine has failed even the plastic marine hatch cracked last week. I’ve out of pocket fixed everything.
Powr Flite told me they shipped a new motor when it broke but it never arrived. I’ve emailed them and never heard back. Finally I got so ticked I shot off emails to everyone I could at the company and got a response from the tech today who actually cared. My goal is not to put down Powr Flite as a whole. My goal is to share with others of their serious design flaws. Some of which the tech totally agreed with since he repairs these units.
My powr flite 175 classic is built like a tank. But my extractor is pitiful and it’s embarrasing to advertise as made in the USA by US workers. That used to mean a quality item. Powr Flite trying to make extra profit used cheap poorly designed crap and sells it to us citizens.
Anyway the light at the end of the tunnel is Powr Flites tech wants to join the forum and monitor the real world of carpet cleaning. I applaud him. He was polite, professional and concerned. I got really no offer from them about my pitiful machine but it’s a start.
Powr Flite knows of the motor mount design flaws and this techs trying to get the pencil pushers to help him come up with a better design. I’m really hoping he follows through. To me it’s a privilege to be able to communicate with a companies rep, or even the owners themselves. Sometimes we take that for granted. But companies like Mytee should be commended for keeping their eyes and ears on real world users. Companies like Powr Flite have a lot of catching up to do.
The only good thing is from help here on the forum my crappy extractor actually has turned into a decent machine. I’ve learned a lot about repairing and upgrading. If it was well engineered I’d be a end user and am glad I’ve learned a lot. But it should have to be that way.
My powr flite is the absolute worst trash I’ve ever bought. If it wasn’t for forum members help I would of tossed the trash in the garage.
My extractor came with a broken motor mount. They literally screw motors into plastic with absolutely no support and only a few threads into the plastic. The second motor mount broke at a clients home. Members here helped me engineer a fix and agreed it’s a pitiful design.
My pump lasted 4 weeks. Why I don’t know since it was a name brand.
My hose clamps on lines were so loose the solution hose disconnect failed while at a clients home and water shot out on a flat panel tv.
Wheel broke on my third job. Plastic button covers broke and were useless.
I get things happen but my machine is 4 mths old!
Virtually every aspect of my machine has failed even the plastic marine hatch cracked last week. I’ve out of pocket fixed everything.
Powr Flite told me they shipped a new motor when it broke but it never arrived. I’ve emailed them and never heard back. Finally I got so ticked I shot off emails to everyone I could at the company and got a response from the tech today who actually cared. My goal is not to put down Powr Flite as a whole. My goal is to share with others of their serious design flaws. Some of which the tech totally agreed with since he repairs these units.
My powr flite 175 classic is built like a tank. But my extractor is pitiful and it’s embarrasing to advertise as made in the USA by US workers. That used to mean a quality item. Powr Flite trying to make extra profit used cheap poorly designed crap and sells it to us citizens.
Anyway the light at the end of the tunnel is Powr Flites tech wants to join the forum and monitor the real world of carpet cleaning. I applaud him. He was polite, professional and concerned. I got really no offer from them about my pitiful machine but it’s a start.
Powr Flite knows of the motor mount design flaws and this techs trying to get the pencil pushers to help him come up with a better design. I’m really hoping he follows through. To me it’s a privilege to be able to communicate with a companies rep, or even the owners themselves. Sometimes we take that for granted. But companies like Mytee should be commended for keeping their eyes and ears on real world users. Companies like Powr Flite have a lot of catching up to do.
The only good thing is from help here on the forum my crappy extractor actually has turned into a decent machine. I’ve learned a lot about repairing and upgrading. If it was well engineered I’d be a end user and am glad I’ve learned a lot. But it should have to be that way.
