- Sep 4, 2007
- 7,447
- 1,900
- 113
- Real Name
- Robert Allen III 'Tre'
- Business Location
- United States
Had a customer in January this year phoned me and asked if i could call and have a look at her carpet. On arrival she informed me that her carpet was cleaned two weeks ago and when they had finished she could see streaks in the carpet? so she phoned them and the reply was "the carpets were fine when we left". Any way done a burns test and the construction of the fibre was wool then done a ph test show a high degree of alkaline residue left in the carpet. Fired up the truckmount and rinsed with Hydramaster rinse out and bingo as good as new which lead to four referrals.