- Sep 5, 2007
- 39,265
- 20,172
- 113
- Real Name
- Robert Allen,Jr.
- Business Location
- United States
Yesterday while sitting down at lunch at the shop I heard my wife catch a carpet cleaning call. She had it on speakerphone so I could overhear it from the other room. The guy started off rude and got worse through the call. So much so I felt my blood pressure rise.
I thought to myself “man she has the patience of Job cause I’d a told that guy a thing or two”. Finally after he condescendingly said “don’t you think I already know these things lady several times” Sandee said “you know what, I don’t appreciate you being rude to me, you can take your business elsewhere”. He huffed and puffed and said “I will”.
She walked in and looked at me to see if I overheard. I said “great job, you lasted several minutes more than I would have”. We both laughed. Now we don’t like losing customers. We bend over backwards to accommodate clients. But we won’t be treated disrespectfully, period.
You know I used to be of the mindset that the customer is always right. Yes sometimes they are right and we realize they are under a lot stress these days also. But if you call us and act like a pure ahole you can shove your money where the sun doesn’t shine.
I thought to myself “man she has the patience of Job cause I’d a told that guy a thing or two”. Finally after he condescendingly said “don’t you think I already know these things lady several times” Sandee said “you know what, I don’t appreciate you being rude to me, you can take your business elsewhere”. He huffed and puffed and said “I will”.
She walked in and looked at me to see if I overheard. I said “great job, you lasted several minutes more than I would have”. We both laughed. Now we don’t like losing customers. We bend over backwards to accommodate clients. But we won’t be treated disrespectfully, period.
You know I used to be of the mindset that the customer is always right. Yes sometimes they are right and we realize they are under a lot stress these days also. But if you call us and act like a pure ahole you can shove your money where the sun doesn’t shine.
