Rookie mistakes

[MikeGaure]

showing up too a job without calling ahead.

even with a day or two prior courtesy call we wont show up too a residential property until contact has been made.
wasted too many trips or wasted much time because they "forgot"

 

[rob allen]

Fraying fibers

 

[rob allen]

9 pages, anymore?

 

[ACP]

not wrapping the trucks and matching all branding to a T so everything is consistent across the board

 

[MikeGaure]

not getting signed contracts

 

[Hawver]

Pulling the vacuum hose across clean carpet or pulling it up the stairs when there’s no vacuum running through the hose. Dirty water runs onto the carpet.
Checks must have the written total correct on the line bc the banks not concerned will the numbers in the box.

 

[Rory henderson]

not keeping customers info & assuming there going to you back just because you did an amazing job!