RIP Facebook – February 4, 2004 to February 11, 2016

Nov 24, 2012
7,865
1,763
113
Real Name
The Canary
Also as small business owners, we are required to have the acuity to discern value based on a thing being

popular vs useful

for our long term strategic purposes.

The 2 are not interdependent.

Especially when making the case for SM.

 
Nov 24, 2012
7,865
1,763
113
Real Name
The Canary
Both commercial and residential have their pros and cons. Just as you are giving some of the cons on commercial, I'll give you a few pros:

- A lot of times, the cost to acquire a commercial client is zero.

- A single commercial client can bring $10,000 in a year or more, only one person to deal with.

- Some commercial work is done through the winter which is when carpet cleaners most need it.

- If you have a great relationship with your client, they'll be calling you for the water restoration jobs, the tile cleaning, the stone polishing and so on.

- When doing common hallways in multi unit dwellings, I market to all of the condo owners and they can see the quality of my cleaning right outside their door step.

Anyways, that's just off the top of my head.
Maybe for restaurants, hotels, apartments. But there is a whole another world out there beyond those jobs.
Friday i had 2 bids for .50 cents ++ sqr ft.

If i was 100% residential then we would set up 10 different marketing streams. Maybe 2 would be primary but would still have many secondary.

For you two gentlemen:

1. What are your top 3 most lucrative upsell opportunities with your commercial accounts.

2. What are your top 3 most lucrative crossell opportunities with your commercial accounts.

3. Are you able to motivate, inspire or compell your commercial accounts to Repurchase (repeat) more frequently than they normally would based upon their maintenance schedule? If so please explain how?

Thanks in Advance!

6'
 

shane deubell

Premium VIP
May 8, 2006
21,650
6,247
113
Real Name
.....
Business Location
United States
The goal is to sell a package of services on a dedicated schedule. So carpet 2x year, tile2x and vct 1x or whatever.
Often we start with just 1 service and then add one or more of the others later on.

Most profitable would be encap for sure and steam cleaning restrooms (mainly because there is no set price really).

Commercial can be, CAN be beneficial because the jobs are bigger. Less travel time, less customer contact, less drama, etc.
Think of how many phone calls, emails, jobs, driving, set up time, etc for $10k.
 
  • Like
Reactions: Jimmy Hitt
Nov 24, 2012
7,865
1,763
113
Real Name
The Canary
The goal is to sell a package of services on a dedicated schedule. So carpet 2x year, tile2x and vct 1x or whatever.
Often we start with just 1 service and then add one or more of the others later on.

Most profitable would be encap for sure and steam cleaning restrooms (mainly because there is no set price really).

Commercial can be, CAN be beneficial because the jobs are bigger. Less travel time, less customer contact, less drama, etc.
Think of how many phone calls, emails, jobs, driving, set up time, etc for $10k.

So all your sales are limited to being cleaning related?

The goal is to sell as much diverse cleaning related services? ... well with the exception of water damage, but that also is extremely lucrative in the residential marketplace.
 

shane deubell

Premium VIP
May 8, 2006
21,650
6,247
113
Real Name
.....
Business Location
United States
So all your sales are limited to being cleaning related?

The goal is to sell as much diverse cleaning related services? ... well with the exception of water damage, but that also is extremely lucrative in the residential marketplace.

Yeah, i dont do water damage.

Wish i could but prefer everything planned out. Cant work like that on a daily basis or weekly for that matter.
 

Jose Holguin

Premium VIP
Oct 20, 2012
12,462
4,362
113
36
Vail, CO
Real Name
Jose Holguin
Business Location
United States
For you two gentlemen:

1. What are your top 3 most lucrative upsell opportunities with your commercial accounts.

2. What are your top 3 most lucrative crossell opportunities with your commercial accounts.

3. Are you able to motivate, inspire or compell your commercial accounts to Repurchase (repeat) more frequently than they normally would based upon their maintenance schedule? If so please explain how?

Thanks in Advance!

6'

It varies from one type of commercial job to the other. Rarely any upsells in commercial for me but quite a bit of crosssells since I do it all:

Restaurants
- Kitchen equipment cleaning
- Kitchen tile cleaning
- Exposed ceiling dusting
- Restroom sanitation

Multi-unit dwellings
- Janitorial maintenance contracts
- Window cleaning
- Spot and stain removal(gum mostly)
- Carpet repairs
- Dryer air vent cleaning

Retail
- Janitorial maintenance contracts
- Window cleaning

Hotels
- All of the above and much more such as stone restoration and polishing etc etc...

And of course, emergency response on water restoration. stain cleaning in between carpet cleaning services and emergency janitorial services.

IMG_1855.JPG



IMG_1939.jpg


IMG_1942.jpg

IMG_1558.jpg
 

Johnny Bravo

Hacking my way though life, one room at a time.
Apr 25, 2011
24,201
8,750
113
San Pedro, Ca
TheJohnnyOnTheSpot.Com
Real Name
John Sheridan
Business Location
United States
It varies from one type of commercial job to the other. Rarely any upsells in commercial for me but quite a bit of crosssells since I do it all:

Restaurants
- Kitchen equipment cleaning
- Kitchen tile cleaning
- Exposed ceiling dusting
- Restroom sanitation

Multi-unit dwellings
- Janitorial maintenance contracts
- Window cleaning
- Spot and stain removal(gum mostly)
- Carpet repairs
- Dryer air vent cleaning

Retail
- Janitorial maintenance contracts
- Window cleaning

Hotels
- All of the above and much more such as stone restoration and polishing etc etc...

And of course, emergency response on water restoration. stain cleaning in between carpet cleaning services and emergency janitorial services.

View attachment 36768


View attachment 36769

View attachment 36770
View attachment 36771


Damn you do it all. I admire that. Wish I could do half of what you can do.
 

Jose Holguin

Premium VIP
Oct 20, 2012
12,462
4,362
113
36
Vail, CO
Real Name
Jose Holguin
Business Location
United States
Damn you do it all. I admire that. Wish I could do half of what you can do.

My previous job as a janitorial cleaning manager in a 4 diamond hotel helped me out a ton Johnny, that's where I learned the basics then came to TMF to perfect it.
 
Last edited:
  • Like
Reactions: Johnny Bravo

Gasoline

EcoTech Carpet Clean: The Green Choice
Premium VIP
Apr 11, 2011
10,347
2,964
113
PA
ecotechcarpetclean.com
Real Name
Robert Naples
Business Location
United States
link not valid I just saw this on FB. I wonder how true it is. I am out if they do it. I hate reoccurring charges.


‘I AM POOR FACEBOOK PLEASE WAIVE MY MONTHLY FEE’. Make sure you include the hashtag #FacebookMonthlyFee
 
Last edited by a moderator:

aloha one

Scrub a DUB DUB!
Feb 17, 2009
30,328
8,328
113
California
Real Name
Dave Moonan
Business Location
United States
link not valid I just saw this on FB. I wonder how true it is. I am out if they do it. I hate reoccurring charges.
Figured the was coming..other efforts to monetize site have minimal success.. This could be a death blow for them?
 
Last edited by a moderator:

Gasoline

EcoTech Carpet Clean: The Green Choice
Premium VIP
Apr 11, 2011
10,347
2,964
113
PA
ecotechcarpetclean.com
Real Name
Robert Naples
Business Location
United States
Figured the was coming..other efforts to monetize site have minimal success.. This could be a death blow for them?
Well, I could see a lot of people will abandon it because of it. But there are a lot of people who are entrenched into that entertainment culture. Like a drug, hard to give up.

Like Six was saying about third world countries not being able to afford the services FB offers, this charge will just put the nail in that coffin. However, I could see FB waiving the charges for those countries and the west would be the ones picking up the tab.. as always, it seems.
 

Gasoline

EcoTech Carpet Clean: The Green Choice
Premium VIP
Apr 11, 2011
10,347
2,964
113
PA
ecotechcarpetclean.com
Real Name
Robert Naples
Business Location
United States
Figured the was coming..other efforts to monetize site have minimal success.. This could be a death blow for them?
In the back, front and sides of my mind; I really hope so. It's nothing but a giant database for the government. Volunteer driven. I mean we accept the privacy policy and we still post personal stuff so it can all be tracked and archived.
 
  • Like
Reactions: aloha one

Gasoline

EcoTech Carpet Clean: The Green Choice
Premium VIP
Apr 11, 2011
10,347
2,964
113
PA
ecotechcarpetclean.com
Real Name
Robert Naples
Business Location
United States
Is it greed gone bad in the case of FB charging a user fee? The comment made about all those cat pictures costing them money for upkeep. Really? Do you believe that? There probably is a cost, servers, bandwidth, personal, equipment, storage etc.

Maybe zuckertwat could go without a salary for a year or twenty.



But couldn't they do a purge? A massive delete of posts or archives. Say anything older than 5 years, it's gone.

And if it is a giant database for the government, publicly traded company, wouldn't our tax dollars pay to keep the lights on....Random thoughts. Not necessarily important. But neither is FB.