Referral Program

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EVDOG

Well-Known Member
Jul 25, 2015
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Evdog
#1
Does anybody have a successful referral program they'd like to share? Would really love to bump up my referral rate.
 

Todd the Cleaner

Todd Cottino
Staff member
Administrator
Moderator
Premium VIP
Sep 4, 2011
22,092
13,780
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Pahrump, Nevada, United States
www.toddscleaningservice.com
Real Name
Todd Cottino
Business Location
United States
#2
Does anybody have a successful referral program they'd like to share? Would really love to bump up my referral rate.
I don’t have a particular program besides giving the customers cards and asking them to hand them out.

At the end of every job I give every customer 5 cards and ask them to give them to their friends or family. It works. Almost all of my business is repeat and referral.
 

Robert86

Well-Known Member
Sep 28, 2016
2,307
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Missoula, MT
Real Name
Robert Phillips
#3
Being mostly commercial I haven't really tried anything. I have a friend that was doing a lot of carpets a few years ago (quit after his dad died) he had really good luck offering a upholstery cleaning to any customer that referred a friend who scheduled. there were conditions, basically nothing bigger than a love seat. Typically he'd come in and clean a chair and then they'd have him do the rest of the furniture so he made pretty good money with it.
Someone in my area was giving a 25% discount to both the new customer and the one that referred them, they racked up a bunch of new business, though I don't know how much of that turned into repeat customers.
 

Scott W

Preferred Vendor
Premium VIP
Feb 14, 2006
15,650
5,936
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West Jordan, UT
www.interlinksupply.com
#4
I have an article on how to get more people to hand out the business cards you give them. If you want a free copy, send an email to nstoker@interlinksupply.com
 

EVDOG

Well-Known Member
Jul 25, 2015
626
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43
Real Name
Evdog
#5
Thanks guys