Reappearing Stains | TruckMount Forums #1 Carpet Cleaning Forums

Reappearing Stains

john mundy

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Jan 17, 2017
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Hey Guys, I had a call back the other day from a customers house I cleaned that had water stains.

I’ve treated these before with just my usual pre-spray and fiber rinse but stain came back the next day.

After some research on here I decided to use Pros Choice Stain 1 to treat the problem. As soon as I applied it the stain disappeared but the next day she called again complaining it turned pink.

I asked her to send some pictures and in the pictures it just looks like it just returned again as a slight brownish color but I’m not sure how to continue.

Should I just extract with fiber rinse again and put a couple fans on it and hang out till it dries?

The carpet is Berber I did not do a fiber test, but I believe the first time I cleaned i May have left them too wet which is why the stain reappeared the first time. I use the evolution wand which has a glide on it. I feel on berbers it just doesn’t recover water that well especially if the rug is not completely flat and has the textured look/pattern with different heights within the carpet.
 

Rick J

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Do you have any way to bonnet ? Before you try to reclean, take a clean white towel , mist the spot and see if you get transfer to the towel.
If so you may be able to correct by running bonnets over it .
 

john mundy

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Yes I have a bonnet, I’m actually on my way over to the job with it now so I will try this!
 

Todd the Cleaner

Todd Cottino
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Yes I have a bonnet, I’m actually on my way over to the job with it now so I will try this!
Mix some of your acid rinse 1:10 in a spray bottle and apply it then use the bonnet.
 

Scott W

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Bonnet clean either with the acid as Todd suggested or an encapsulation product. Keep the level of moisture low. I prefer Bridgepoint's Encapuclean O2 for this type of job since it has the hydrogen peroxide whitener.
 

john mundy

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Just wanted to give an update to this that the stain came right out with a bonnet and some acid rinse. Thank you for your suggestions and Scott I actually did have some encapucoean O2 that I was going to follow up with if the bonnet method failed. The encapuclean was actually bought for a browning problem I had 2 years ago from your tip!
 

john mundy

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Jan 17, 2017
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john mundy
Just wanted to give an update to this that the stain came right out with a bonnet and some acid rinse. Thank you for your suggestions and Scott I actually did have some encapucoean O2 that I was going to follow up with if the bonnet method failed. The encapuclean was actually bought for a browning problem I had 2 years ago from your tip!
And it’s a fresh bottle not the original lol
 

PistolPete

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Thanks for coming back and posting a follow up, very helpful brother!