Really BBB?

Spazznout

Premium VIP
Feb 13, 2011
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Ohio
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Matt
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Are you a member????

If so, my condolences......

Google is where the power of the review lies these days.....

Settle this with them and drop them like a hot steamer after a trip to taco bell and or white castle...... :poop: :poop: :poop: :poop: :poop: :poop: :poop: :poop: :poop:
 
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Mar 30, 2010
24,454
8,768
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texas
Real Name
jason fisher
Business Location
United States
Are you a member????

If so, my condolences......

Google is where the power of the review lies these days.....

Settle this with them and drop them like a hot steamer after a trip to taco bell and or white castle...... :poop: :poop: :poop: :poop: :poop: :poop: :poop: :poop: :poop:
I dont remember ever joining, the email seems odd that they want me to change the wording on my website.
 

Spazznout

Premium VIP
Feb 13, 2011
6,783
3,490
113
Ohio
Real Name
Matt
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United States
I dont remember ever joining, the email seems odd that they want me to change the wording on my website.
IF not a member,
Tell them you do give money back and to go pound sand
Their next line is to tell you if you join they can make all this go away.
You wouldn't want an unresolved complaint would you....even though they are the opnes complaining....Mob BS....

If a member tell them the same and fix the issue then cancel the next day.
 
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J20770

Premium VIP
Jan 14, 2019
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Jason Dumont
If you are a member they want you to prove that you stand behind your guarantee according to the BBB standards. I'm not sure how you would prove that if no customer has ever asked for their money back..... that's a good thing. I guess you could simply say I've never had anyone ask.You have to play by the BBB rules if you are going to be a member.
 

Spazznout

Premium VIP
Feb 13, 2011
6,783
3,490
113
Ohio
Real Name
Matt
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United States
NO ONE looks at BBB
They are irrelevant.

Google your business name and city you operate in...you will see reviews from a bunch of review web sites including google, facebook, angies list, groupon, yelp. No where will you see a BBB rating in the search results......
 

Spazznout

Premium VIP
Feb 13, 2011
6,783
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Ohio
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Matt
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United States
After 11 years in business it is possible I signed up with them and don't remember. I plan on calling them tomorrow and see what it's about.
I have never had anyone want their money back after a job.
no, they charge money to be a member. You would know if you were paying. Its several hundred dollars a year.
 

mrotto

Well-Known Member
Sep 1, 2009
3,079
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Wisconsin
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Paul Ottensmann
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United States
so let me get this straight. Someone not affiliated with the Government or Law Enforcement tells you that you are not complying with their rules. So its pretty easy

-if you do have a membership, drop it
-if you dont have a membership, ask them what gives them the right to oversee how you run your company or simply ignore it

Glad this came up. I got a call from the BBB I havent had the time to return yet, so I can cross that off my to do list.
 
Mar 30, 2010
24,454
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jason fisher
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no, they charge money to be a member. You would know if you were paying. Its several hundred dollars a year.
I know I'm not paying anything so I must not be a member.
I'll call them tomorrow and see what it's about and politely tell them to kiss my a$$ and they can not tell me that I need to change wording on my website.
 

Todd the Cleaner

Todd Cottino
Premium VIP
Sep 4, 2011
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Pahrump, Nevada, United States
www.toddscleaningservice.com
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Todd Cottino
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United States
I dont know how to attach the letter without it being in the download form
I’d really like to see the letter. Can you just take a picture of it and post the picture here?
 
Mar 30, 2010
24,454
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47
texas
Real Name
jason fisher
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United States
I’d really like to see the letter. Can you just take a picture of it and post the picture here?
They sent it to via email as an attachment, let me see if I can screen shot it.
 
Mar 30, 2010
24,454
8,768
113
47
texas
Real Name
jason fisher
Business Location
United States
I’d really like to see the letter. Can you just take a picture of it and post the picture here?
Screenshot_2019-07-18-21-24-02.png
Screenshot_2019-07-18-21-24-08.png
 
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Todd the Cleaner

Todd Cottino
Premium VIP
Sep 4, 2011
22,952
15,116
113
50
Pahrump, Nevada, United States
www.toddscleaningservice.com
Real Name
Todd Cottino
Business Location
United States
Geez, who are they to tell you what you can or can not put on your website especially if you are not a member.
 
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Common janitor

Well-Known Member
Apr 5, 2014
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Ed Feil
Looks like a BS form letter to me . “ Calling “ or contacting them will bring a “ push “ to join . Probably using some software that scans local company websites for “ key “ words so they can send something like this .
1. Toss it in the garbage .
2. Use for starting the charcoal when cooking .
3. Roll it on the toilet paper roll .
All the Best , Ed
 
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