Please leave a message after the tone or text me | TruckMount Forums #1 Carpet Cleaning Forums

Please leave a message after the tone or text me

Bexiesbruv

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Oct 24, 2013
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Stephen Beckwith
I have been making use of texting recently.
It really is the best. I changed my voicemail message to ask folks to leave a message or for a more immediate response, text me.
I get so many texts now, and invariably I quote and book the enquiry without even talking in person to the client.
Just booked another one, which prompted me to mention it.
 

Bexiesbruv

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Oct 24, 2013
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And just got another texted in, while I was on the phone to someone else and missed his call!
 

jaymark

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Feb 8, 2011
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Yea
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Its a changing world and far to many old time carpet cleaners aren't keeping up. I like text because they can also send pictures for an estimate as well.

Text is something I have been using since starting and you are right, I have a hand full of customers I have never talked to or met in person yet worked for for years.
 

dmreed4311

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May 3, 2010
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I have no problem with customers texting me I have a few like Jay that use texting as the only way they communicate with me.
 

emeraldclean

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Feb 20, 2012
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Grant Schmidt
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Yup... e-mail or text me!
I try to answer my phone when it rings , but sometimes it needs to go to voicemail.
I return ALL messages promptly wether it a voicemail, email or text.



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Jose Holguin

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Oct 20, 2012
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I would buy a phone where I could only text and not receive phone calls if possible.
 

tonyb14

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May 16, 2013
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www.steamteamcarpetcleaningnepa.com
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Tony Burke
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I have been making use of texting recently.
It really is the best. I changed my voicemail message to ask folks to leave a message or for a more immediate response, text me.
I get so many texts now, and invariably I quote and book the enquiry without even talking in person to the client.
Just booked another one, which prompted me to mention it.
That is awesome! I'm changing my voicemail to the same thing...great idea!!
 
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vladimir

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Apr 3, 2011
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Dennis azenon
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I have been making use of texting recently.
It really is the best. I changed my voicemail message to ask folks to leave a message or for a more immediate response, text me.
I get so many texts now, and invariably I quote and book the enquiry without even talking in person to the client.
Just booked another one, which prompted me to mention it.
Question i been thinking of also leaving a voice message but is it your voice or a young lady's voice to look more professional


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Bexiesbruv

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Oct 24, 2013
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Stephen Beckwith
Question i been thinking of also leaving a voice message but is it your voice or a young lady's voice to look more professional


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As long as it sounds right, it makes no difference if its male or female in my opinion. All I do is

Hello this is Stephen, to book carpet cleaning please leave me a message and I will call you back as soon as possible. Or you can send a text to this number...Thanks for calling and have a great day.

All said in a friendly, conversational tone.
 
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vladimir

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Apr 3, 2011
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Cool thanks for the reply


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Simply Clean QC

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Mar 19, 2014
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www.sabyltech.com
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Nate Howard
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I've never considered this... and you guys seem to be getting a pretty good response. I guess I've always felt like it blurs the line of professional and weekend warrior. Maybe I'll try it out on the website first.

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Bexiesbruv

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Oct 24, 2013
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Stephen Beckwith
I booked one more job and I am communicating with a person about another...its booked but we are fine tuning the time. Not even given a quote on two of them.
 

owenscott

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Aug 6, 2009
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Stop snoopin u homo
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I was NOT an early adopter to texting. Now if i got to choose ... voice part gets shut off before texting does.

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Mike Krall

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Apr 24, 2013
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Mike Krall
Great idea!

I pretty much just assumed (bad bad) that people knew they could text me. I have my number in my email along with the line, "Call or Text" so I guess it should be natural to include that on my voice mail.