Having been a business owner for 12 years now, Iโve learned (In my experience) the majority of customers are great! But boy do the bad ones stand out. What are some of your more interesting customer experiences? (If there is already a thread on this I apologize)
Just had one recently..
Had a guy beat me up over a quote to clean his 7โ sofa. I had already done all the carpets in his house and quoted him $90 to do the couch, which I thought was a pretty decent price. This dude was beside himself over my quote and said โThatโs WAY too muchโ. I told him that it was actually a pretty good price and he responds โBased on what?โ So, as Iโm standing in his kitchen, he calls another cleaner on speaker phone in an attempt to prove to me how โoutrageousโ my $90 quote was. Go figure, the other company doesnโt answer the phone (as Iโm standing inside this guys house, ready to do the job for him). I ended up just leaving, never did the couch. The best part was the fact that he lived in a $1m+ home..
Just had one recently..
Had a guy beat me up over a quote to clean his 7โ sofa. I had already done all the carpets in his house and quoted him $90 to do the couch, which I thought was a pretty decent price. This dude was beside himself over my quote and said โThatโs WAY too muchโ. I told him that it was actually a pretty good price and he responds โBased on what?โ So, as Iโm standing in his kitchen, he calls another cleaner on speaker phone in an attempt to prove to me how โoutrageousโ my $90 quote was. Go figure, the other company doesnโt answer the phone (as Iโm standing inside this guys house, ready to do the job for him). I ended up just leaving, never did the couch. The best part was the fact that he lived in a $1m+ home..