Nextraq GPS Tracking - DON'T DO IT!

[chooch264]

If you are considering using Nextraq as your service provider for GPS tracking on your vans / equipment, DON'T DO IT! They tried to lock me into a contract for $1,500 ($40 per month for 36 months) even though the system never worked on my vans. It was a disaster from the start. The GPS tracking unit was not installed properly and it took them a week to figure it out. I sent multiple customer service requests due to this issue and it was never corrected. I finally was able to speak with some sort of supervisor who was extremely rude and condescending. She basically told me that I can send the units back but I would still owe $1,500. Do not give this company a dollar. I only wish I had done my homework on this company to begin with. Their BBB rating is in the toilet.

Anyone know of a good GPS tracking company?

 

[Matt Smith]

I notice no replies to this forum post. Have you been able to research and find another alternative?

 

[Sammyjh1]

If you are considering using Nextraq as your service provider for GPS tracking on your vans / equipment, DON'T DO IT! They tried to lock me into a contract for $1,500 ($40 per month for 36 months) even though the system never worked on my vans. It was a disaster from the start. The GPS tracking unit was not installed properly and it took them a week to figure it out. I sent multiple customer service requests due to this issue and it was never corrected. I finally was able to speak with some sort of supervisor who was extremely rude and condescending. She basically told me that I can send the units back but I would still owe $1,500. Do not give this company a dollar. I only wish I had done my homework on this company to begin with. Their BBB rating is in the toilet.

Anyone know of a good GPS tracking company?

I recommend using tracknet and take with Trey. They used to be connected to nextraq and I had bad service work them as well.

Trey can take care of you and they have super awesome service.

 

[VANQUISH AUTO]

We used to use a company called “Bulldog” at a car lot I worked for. They seemed to be pretty good.