you just raise em like you like em huh
I just understand Scott's frustration - dozens of times a day, I get calls from guys asking questions that would've been answered if they'd spent a day or two in classes learning this job before they jumped right in.
One of the most exasperating is - "I got this couch to clean. What's the cheapest chemical I can use to clean it?"
Me: "Well, what kind of couch is it? Do you know the fiber content?"
"... ... ... ... It's brown."
*headdesk*
Andy has NEVER been one of those guys. He asks WHY things work they way they do, so he can apply that knowledge to other situations on the fly.
The big black X's on the school carpet is a classic example. I still brag on him for that every time I get the chance. I've even got the sample he brought me (which he sprayed with X's of the SAME TYPE OF SPRAY PAINT, that's how thorough he is!) to show these fellows what the job is all about.
It's one part chemist, on part detective, one part civil servant, and one part sweat equity.