Name some things that might get a cleaner in trouble

rob allen

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CALLER: I’ve got some horses I need shampooed.
DESPERATE CLEANER: I’ll be right there!
MORAL STORY: If your gut feeling is a job or client is gonna be a problem trust it or you just might get kicked where it hurts most. (Name some things that might get a cleaner in trouble)
 

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mrotto

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not pointing out preexisting conditions BEFORE cleaning for example loose carpet. I cant tell you how many times I point out loose carpet, bubbles, ripples, etc that the owner has never noticed before.

If you dont point it out, you own it.
 
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rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
39,377
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113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
not pointing out preexisting conditions BEFORE cleaning for example loose carpet. I cant tell you how many times I point out loose carpet, bubbles, ripples, etc that the owner has never noticed before.

If you dont point it out, you own it.
Yep, gotta set those expectation levels.