MyTee Products Are a POS - MyTee portable extractors suck!

Jun 18, 2008
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Cant help you with the Air Hog Greg since I have never worked on or modified one.

I have modified dozens of Speedsters however and probably could give you an easy fix to your problem if you could post a picture.


Have you contacted Mytee about this?

They usually look after this kind of stuff.

Phone them up and ask to speak to John Labarbara directly. I'm pretty sure he will get this fixed for you.


If not, I will help you.
 

wesdawg67

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Jan 6, 2009
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Sorry to hear about you bad experiences Greg. It's certainly no fun when you don't get what you expect when you buy something.

Most everyone knows that I run mostly Mytee products equipment, extractors, heaters, etc. I do really love MOST of their stuff. However, there a few things that I can side with you Greg that I would like to see changed.

You mentioned their workmanship. I mostly agree with you on that. The electrical is good for the most part. I'm not completely satisfied with the wiring and connectors that they use. Internal hoses are nothing to write home about either. When I first bought my lastest unit, it needed several hose clamps tightened after only a couple of uses. Lastly, the stack was originally located way too close to incoming waste water barb coming into the waste tank. I was always having problems sucking water into the vacuum stack.

I've since fix all those problems, but you obviously shouldn't have to do stuff like that when you buy it new.

Now, I could care less about any of this if it wasn't for one thing, their customer service. As much as a cheerleader as I'd like to be for them, I can not excuse their poor customer service. I can't tell you how many frustrated phone calls have been placed with them with little resolution. I understand that my questions tend to be very technical and require someone who really knows what their talking about. However, even going to the top over there has left me with answers like, "Well, you need to call the pump manufacture yourself to get that answered, or you distributor." Really? You guys don't even know what you put into your own machines, and my distributor said I need to call you guys?! If they changed this one aspect of their company, I feel they would see a HUGH improvement in sales, quality control issues, and above all customer loyalty.

I'm pretty disappointing that we don't see John, Bret, or anyone else from Mytee on this board. As much noise as this forums makes, you'd think they'd be all over this thing.

So, it sounds I need to fill my glass full of Haterade too, however given all the problems that I've had I would still do it all over again. Why, because they still offer a good enough product for the money. I feel some of their extractors offer the best value pound for pound than others on the market. Now this is strictly all opinion on my part.

I'm not here to tell you that you're wrong by any means to be saying some of the stuff you are. If you feel that you've been let down by them, you probably have.

Get with me and we'll see if we could work out all the bugs for you. Here's a couple of pics of my unit, which is the same as yours by the way. When I first got it, there were kinks that you talked about, now they're gone and other improvements have been made, and this thing is a screamer now.

Also, I know I've offered already, but if you want to sell your Air Hog, I'm looking for one...
 

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wesdawg67

TMF Portable Specialist
Jan 6, 2009
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Not sure what they can do except take it back. The air hog is put together so tight that if you take the hose off you need to take the motors out to make room to put the hose back on.
After you put the hose back on you can no longer aline the bolt holes to but the bolts back in. You need to drill new holes. then the top wont go back on.
I took the Air Hog apart but its not gong back together because is has no room. you might need a crow bar but a sledgehammer is best.

I would like a refund. I have not put any new holes, I just cant put it back together the exact way it was even thought I have tryed. there is no room in this thing.
Do you mind posting up a pic Greg?
 
Jun 18, 2008
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All I can say to the average guy out there that wants to do a performance upgrade on a speedster is DONT DO IT! This machine is hard to make it into a 3 or 4 vac machine. I have done it, but it was not easy. That is why I turned to the Breeze body for my 3 vac machines.

The M5 Machine is what you should be using on your high power portable project. Lots of room to run either 3 or 4 vacs in that shell. And it already comes equipped with 2 LMB2A motors to get you started, as well as autofill and pumpout standard. Start with that and avoid the problems.:)
 

C Pennington

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I have two MyTee.com Items, the 1000 portable extractor. On the exhaust out lets they have a bad kink that really cuts off 1/2 of the air flow from exhaust. I have see some that are just unbelievably bad.
I have The AIR HOG too, is got to be the BIGGEST POS I have ever seen after I paid for it.

I dont know what more to say except, If you can fix the kinks that this company sends out then you might have a ok system.
If you dont want to re-work the **** mytee puts out then stay away from this very poor craftsmanship vendor.
I dont see any hope in re-working the Air Hog, pure POS
Thats funny I own/have had 6 of them with no problem avg 3- 8 jobs a day some as old as 6 years.....Instead of ranting like a lunatic why dont you call them and see if they will fix it?....thats when you openly post with a problem is when someone dosent fix it. Get some class and try to handle this before you rant. John @ Mytee will fix your problem if its legit and for Gods sake give them a chance.......AGAIN have you called anybody or is it your style everything dosent work to bash someone before its fixed?
 

Canada-Eh

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If you have a piece of crap that is broken... and fix it....is it not now a fixed piece of crap?
At what point does crap stop being crap?

So then my question to the Mytee owner is this:
Do you have a busted machine or is your machine really a piece of s-h-i-t that you wish you never had?
 

Newman

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The team at Mytee have given incredible customer service over the years. They back up what they sell. Call John Labarbara before bashing his products in public.
 

CCWorks

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I picked it up on the First of June and paid $479.00 plus 6% tax, I also got some chems and that let me qualify for a 10% discount from Chem Max.
 

cleaningservicepros

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Other people have already suggested what I am going to ask....

Have you tried calling them?

If you have called and they did nothing to remedy the situation then I understand your being upset....
 

JDS87

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Mytee seems to be a very high volume manufacturer. Just take a look on ebay or craigslist and you see many for sale.
I've never had a reason to call them for any service or advice. Let us know if they offer to fix or replace your machine.
 

wesdawg67

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If you don't have much luck with the phone call tomorrow, let me know. I'd still offer you a fair price for the Hog, even all apart and such.

Let us all know how things go with the call though. Maybe you'll have better luck than I have had in the past.
 

prcarpet

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I love my mytee 1003dx but it's strange that this thread popped up. I have had the fittings from the heater come apart and start spraying all over my customers house 5 times. The only fix we found was to replace the fittings with new solution hose and higher quality fittings. I would have rather paid 20 more dollars to have better fittings just a fyi. By the way I wouldn't trade my unit I love it but just take the time to make it correctly Mytee! (unless it's a recoil).
 

CleanBean

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I have a Mytee M5 and it's great!!! Far from being a POS (as you say). My M5 runs until the cows come home. It's powerful and gets the job done. Mytee 's "the bomb" in my book!
 

CorrellBest

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I also got a mytee m5 first got it the vac motor didn't come on called mytee they sent me a brand new one went to replace it turned out to be a loose wire great costomer service, have had problems with overheating in using a rotovac powerwnd with the m5 mostly and it has auctly had such a seal that it didn't allow enough air flow tothe exhaust enough to cause the exhaust boot to over heat resulting to auctly having replace the motor before my year warrenty ran out since then i just put radiator hoses for exhaust boots, but i did run into the problem of the hoses under the tank melting from what i assume was the vac motor getting so hot but i belive i read somewhere they are designed to work better the more of a load you put on them.
 

CCWorks

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This post is old (2010)

I got a rear end booster for a mytee 1000 DX 200. The booster is no longer made and sold, recalled.
The exhaust hose had a kink in it, I took it off to help let the air flow escape better in my mind.
I was not able to reattach the exhaust hose on the vac motor and then took the motor mounts off, then the motor mount would not go back in unless I drilled more holes, but that too was not the fix, no room in the box
As I think now I should of cut the plastic case to make more room.

I do feel bad to slam John L and Mytee, They try, but need to try harder in my mind.

I have never run a big business so I do not know much in that area.

Deron o6 is like a piss ant, a fly on crap, a low life,a scum bag and many more low life forms that may cause deformed thinking.
 

Deron06

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Somewhere there is a cold cell yearning for its inmate.
 

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