is it safe to say that the steam relief valve is no longer needed?We actually went with a new style thermal relief valve that eliminates the need for this. 117832 KIT, THERMAL VALVE RETROFIT. This can be used on any machine manufactured after July 2012.
The steam relief valve is no longer needed.is it safe to say that the steam relief valve is no longer needed?
I am having a tremendously difficult time getting hold of this retrofit kit 117832, Although I strongly belief that Sapphire should have done a service bulletin/recall, I would rather them at least let me buy it directly from them but Im not allowed and 2 distributors have no knowledge of the kit and are "looking into for me" ( for 8 days now, and still waiting.
Can you shed light on who would have it and how much $
and you sure legends cannot sell it to me directly?
The steam relief valve is no longer needed.
Which distributors have you reached out to, and I will call them? Or you can give them my cell, 253-651-3468, and I would be happy to chat with them about it.
All of our distributors have access to it, and I am sorry, but we can not sell it to you directly.
I am glad you were able to get a kit. The bypass hose is short as you are supposed to move the valve to the other left side (if you are looking at the back of the machine) of the thermal well, so the hose goes straight up to the top of the thermal well where it draws the water from instead of across the back of the exhaust of the machine.I was able to get a kit. the bypass hose was super short.
this kit was not an easy install. I had to take the 2 flare adapter off to thread in the thermal valve, and the valve would not tighten with the fitting pointing up. I really wish this bulletin would have been told to all of the registered owners and warned about the issue. I really like this machine but I cant say the same about the communication from the MFG, Make me feel like there is no value to a customer by not informing them and at least covering some of the cost for a lack of engineering. I knew something was wrong when a legend tech would tell me that this machine will "never" dump to the waste tank. Makes me wonder if this issue caused my first pump to blow the seals. Legends should cover this issue
my 570 was doing that , and I recently took it in for assessment, and they found the float in the waterbox had a bent arm and was not working properly. they bent it back, and cleaned it up and watched it and it worked every time afterwards. I've done some large jobs since and problem solved.370 ss pressure has fluxuating and dropping to zero. It also sounds sluggish when in the run position before I start it. Help please?
I appreciate the reply Justin, And by NO means did I intend to stir a pot or get some negative expressions towards you.I am glad you were able to get a kit. The bypass hose is short as you are supposed to move the valve to the other left side (if you are looking at the back of the machine) of the thermal well, so the hose goes straight up to the top of the thermal well where it draws the water from instead of across the back of the exhaust of the machine. View attachment 96744
I am not sure how the machine will "never" dump to the wast tank as the thermal relief valve is connected to the waste tank so as soon as the thermal relief valve opens, it will dump to the waste tank.
I just wish I was told that the machine had a potential design flaw or issue and that there was a possible solution, But everything was kept secret.
I was thinking of purchasing your largest machine but I have now decided to wait on how TMFs machines handle and trying to do more research . No machine is perfect but communication is #1 when it comes to complete customer satisfaction and retention
My greatest worry is that all of spike/cycling might have caused some damage to my water pump because I now found a slight leak of water from the pump head to the pump body. I now wonder if steam has caused damage.
Would love it if Legends would help us owners with at least allowing us access to valuable information and access to kits, or parts. Not cool to restrict us from repairing our tools/equipment.