Lifetime Value of a Customer | TruckMount Forums #1 Carpet Cleaning Forums

Lifetime Value of a Customer

leegodbold

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Nov 26, 2019
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Lee Godbold
Hey Guys,

New to the forum and to the carpet cleaning business. Built a decent junk removal business in North Carolina over the last few years and potentially expanding into carpet cleaning.

Has anybody determined what the value of a new customer is in carpet cleaning over a 1, 5, and 10 year time frame? I use this to determine pricing as well as how much can be spent to acquire a new customer.

Any and all help is appreciated. Thanks.