Job from hell

United Custodians LLC

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Oct 1, 2018
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Lesia Caldwell
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United Custodians LLC

Active Member
Oct 1, 2018
138
35
28
Real Name
Lesia Caldwell
This is the job that made me spend $4000.00 to start doing tile I’m pretty sure this is epoxy grout it was stained with red mud would not come clean offered to color the grout he wouldn’t have it so the company I do my bank foreclosures found him a marble specialist what could I have done with that grout
 

OxiFreshGuy

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Nov 12, 2016
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Boris Johnson
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Sodium Hypclorite would've cleaned it right up! That stuff is so hard to find though, can only get it from 2 specialty labs in the entire world......
 

Travis Teague

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Oct 5, 2016
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Travis Teague
This is the job that made me spend $4000.00 to start doing tile I’m pretty sure this is epoxy grout it was stained with red mud would not come clean offered to color the grout he wouldn’t have it so the company I do my bank foreclosures found him a marble specialist what could I have done with that grout
Why is this your problem? Sometimes they just don't come clean. It is just stained.
 
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United Custodians LLC

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Lesia Caldwell
Tell me exactly what your process was and what you used.
I had to do that one buy hand I soaked it down with merical natural stone and tile cleaner mixed with hot water let it sit scrubed with grout brush ,toothbrush ,every other scrub brush ‘ I put some steam on it , I cleaned and rinsed ,after that I put gel bleach in the grout and that got it that cleaned it was dark brown . I was there to clean the whole house clean the floors up real good .
 

MikeGaure

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Nov 23, 2015
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no offense

grout or epoxy grout doesn't seem like an issue, seems like it's just experience that is lacking.

some floors can be aggravating without the proper chems.

i watched a guy spend $400-$500 on chems too strip a ceramic floor that homeowners were waxing. when i got there he had spent days on this job. and i showed him all the areas that still had wax thats why in his situation grout didn't look clean, cuz it wasnt.

he used a super hot tm, spinner, op machine, 175 and super strippers he ordered just for the job!

all he needed was a $10/gal stripper and lots of patience and too work small areas
 
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TWalters

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Jun 22, 2018
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Tristen Walters
Sodium Hypclorite would've cleaned it right up! That stuff is so hard to find though, can only get it from 2 specialty labs in the entire world......
That’s a perk of also having a house washing business! I get 250 Gallons of Sodium Hypochlorite delivered every Thursday. Never used it for grout though. Use it on houses, and concrete
 

MikeGaure

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Just learn how to re grout, sometimes grout is stained deep and there isnt a chem that will clean it. Re grouting isnt that hard and the bonus is you sell them on a waterproof grout plus a bigger job ticket

if it's a small area regrouting isnt a pain. but ive done 1500+ sq/ft of regrouting and its a pain plus its pretty messy
 
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United Custodians LLC

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Oct 1, 2018
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Lesia Caldwell
no offense

grout or epoxy grout doesn't seem like an issue, seems like it's just experience that is lacking.

some floors can be aggravating without the proper chems.

i watched a guy spend $400-$500 on chems too strip a ceramic floor that homeowners were waxing. when i got there he had spent days on this job. and i showed him all the areas that still had wax thats why in his situation grout didn't look clean, cuz it wasnt.

he used a super hot tm, spinner, op machine, 175 and super strippers he ordered just for the job!

all he needed was a $10/gal stripper and lots of patience and too work I have 25 years in cleaning experience I can usually tell if something ain’t coming clean this was not a perfesional tile job it a realistate property I was hired to clean it made me realize the opportunity to make additional money on tile me and my husband have been striping and waxing already so now I’m wanting to learn tile and learn from my mistakes
 

United Custodians LLC

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Oct 1, 2018
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Lesia Caldwell
is it in a restroom? or kitchen hall where? location will determine some chems too use.

high ph can also cause trouble on stone floors btw
It was a front entrance it was so caked with dirt I know marble is senstive miracle natural stone is my choice because it’s safe I only bleach the grout with out getting on the marble there is a floor at one of the offices I clean that has the same kind of grout he’s let different tile compines come in no machine or chemical has got his clean
For the record, plain old Clorox bleach is about 8% sodium hypochlorite.[/QUOTE I used gel bleach but something that strong will it affect the marble
 

PistolPete

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Sep 28, 2014
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Peter Dymond
Always test, always test, always test...
You set expectations on the front end and make excuses on the back end.
Often times stone is set with an epoxy resin that can yellow over time. Or it can be stained.
If you test clean the grout in a couple of spots you can make suggestions.
I would have tried grout master and then sold them on diamond polish to restore the shine.
But don't sweat it, I learned the hard way to never assume.
I always do a pre inspection before quoting.