I admit it. I am a carpet cleaning snob. Just too tired and old to put up with nonsense from clients. Now don't get me wrong I'll give clients who treat me nice the kindest experience possible. But if they doubt me I'll speak up or give off an air that they dare not question me or my work. After all I am the professional and I know what Im capable of delivering, and I do deliver, every time. Ok, I digress. Let me give you a couple examples from this week. First one is a hotel owner called. Now I really don't like going to hotels but the girl at the office insisted this owner wanted better service. So I show up and he starts showing me the rooms. They only have one room carpet each as the rest is tile. I mentioned I clean tile also. He said thanks but I only want the carpets done now and 10 rooms at a time. He said I need a price but I'll tell you my best price so far is 10.00 a room. I laughed out loud and said my price is a 100 a room. He said thats outrageous. I said look bud, when your tired of these carpets looking like crap and smelling like crap give me a call. Until then keep using your cheapo companies. You see my attitude is if your going to insult me by telling me a low price I'm going to tell you like it is. Another one this week I was doing a jewelry store in a mall at 6am in the morning. The mall director told the jeweler if he didn't get it looking like new he would have to replace it. So he called me to see if I could clean it. I said I can get it 95% as it was a high quality nylon and in good condition. Yes it was dirty and lots spills cause it had been down almost 5 years and never cleaned. I killed it. Made it look brand new and he got to keep his carpet without shelling out 5k for new carpets and moving all his stuff. My estimate was 2x's higher than the closest one too. Now as I was leaving he came to shake my hand and he said "good work". I said no, I don't do good work, I do great work. So I guess it confirms it. I am a carpet cleaning snob. Don't be mad. I learned it from the rug snobs. They tell people like it is, charge what they feel is right and take the time to do great work. I see the prices they get and the clients that appreciate it. I also see how they turn away the price shoppers and laugh about it. I demand people pay my price or I leave. Lately I've been averaging almost 500 a ticket. That simple. So yep, I'm a carpet cleaning snob.