David G Hay
I steam cleaned and spotted this carpet yesterday and got a call back for Browning today. The carpet has mutable spots pretreated for urine before I arrived that looked like the carpet color was changed. Bissell carpet cleaner was on the shelf before I arrived. Sometimes this kind of carpet with it's unknown history is a time bomb and only reveals all it's secrets after the cleaning. I think some/all of the Browning could have been avoided if I would have stayed and dried it with fans. I used a bonnet and fans for today's cleaning.