How would you respond to this letter that we just received by email? Hi Chris, I just spoke with Debbie in your office. She gave me your contact info. You've done work at my home at Tysons Trace Ct, for my tenants, in the past. The tenants are with an Embassy, so they are diplomats. We have new tenants and they are really nice. They like your people and your company. We'd like to get the whole house cleaned and the carpets treated as necessary. The quote we got from your company was $750. The quote I got from a reputable carpet cleaning company to do similar work was $450. The competitor was ranked amongst the highest in checkbook magazine for quality and price. I'm emailing to ask if we can please discuss your price to see if you can please work with me on the price. The other company is scheduled to do the work this Thursday, but the new tenant asked if we can work with you on the price. They think the price is expensive too. I'm sure they and we will be loyal customers, especially if the price works for us. I can be reached at (703) ___-____ Thanks, M.