How would you explain different methods? | TruckMount Forums #1 Carpet Cleaning Forums

How would you explain different methods?

rob allen

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What’s your explanation when someone asks about different cleaning methods?
 

mrotto

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easy

I tell them there are six different methods of cleaning carpet. However carpet manufacturers have done all the testing and REQUIRE Hot Water Extraction in their warranties so its not my opinion that it is the best method, its the people that MADE your carpet that say it is.

In no way am I going to spend 15 minutes explaining all the methods only to confuse them. KISS.
 

mrotto

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I also carry a Shaw Warrantee brochure with me. Everything I say I can back up with printed material. They get facts, not opinions.