How To Use Angie's List | TruckMount Forums #1 Carpet Cleaning Forums

How To Use Angie's List

Jpais

Well-Known Member
Feb 5, 2012
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Texas
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Joseph Pais
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I've seen many questions and comments about Angie's List on the board lately, so I decided to fill in some blanks for you guys and hopefully help give you a firm grasp of it.

Angie's List can be a very good tool for your marketing tool box if used properly.

Angie's List is that marketing venue that you dive into and really make a ginormous push by doing the store front offers and big deals.

Why should you do all of this?

Because you will get tons of reviews fast. However once you build up these reviews, crank it down and don't offer deals on the big deal, offer next to nothing discounts in your storefront, and eventually stop paying Angie's List all together.

Why would you stop paying this awesome lead source or lower the area you are targeting? A couple of things will likely happen...

1) you will be ranked high enough in their storefront deals section that you will still generate leads ((this rank is based on amount of purchases))

2) now you can use your awesome reviews and hopefully accolades to be a verifier for consumers who research companies on AL before purchasing or simply have the reviews as testimonials that are on your site or printed for customers to request when calling.

Heck you can even say, would you like me to send over some verified reviews from Angie's List to your email?

The biggest mistake I made with Angie's List was paying for multiple zones... Why? Because I still get leads outside of my zone from AL and I have found I only really want 1 zone. So stick to small zones! Pay less! Cause guess what... You can offer a Big Deal outside of your typical service zone that you are paying for.

Angie's List can be great for new area startups. Why? Because you can do deals that are higher priced than Groupon or LS and build reviews that will benefit you in the future.

The real trick is having enough value in the deal to be worthwhile to consumers.

The problem any and I'm sure all of us have faced is that while you are advertising on AL the AL customers have you by the balls. They will use their review as a carrot and if you don't do what they want they will either not give you a review or they will write a negative one. And if you're gonna get a negative one its best to be one that you didn't service because it won't effect your ranking nearly as bad.

Negotiate, Negotiate, Negotiate! Everything is negotiable... The Storefront team will swear to you that they don't offer deals below 15%... I pay 10%...

The Big Deal Team will say that they don't offer deals where it's not a 50/50 split... I pay 30%.. Which is high in my opinion...

Don't expect to get the same deals but try. It never hurts to ask and explain why you need the cut to be this way.

In my city in 4 months of pushing for reviews I now have 60 verified Angie's List reviews. It's not like the 270 that Torrey has... But it's competitive with the other providers where the max provider has 270 and the rest level off to below 100...

Use the reviews to capture leads! Even if its From another venue, simply mentioning you are an A rated provider on AL can be a big boost.

From Angie's List I saw between a 10-1 and 15-1 return in the months where I really pushed. Now I'm not pushing and using it to capture their "deal" shopping customers anymore. My goal now is to go after the quality customers that are sill on AL and the ones that I can capture through Angie's List leads.

Torrey Please Chime in if I missed anything or if I'm off about something...


Almost forgot! Watch the amount of advertisers that join and know when to jump ship. Right now in my city its 9 in my zones... When I hopped on board originally it was 5... That affects things too... It's kinda like this woman trying to fit in these shorts... At some point the list becomes too big...

ImageUploadedByTMF Forums1373907672.300669.jpg
 

FastFinish

Anonymous
Jun 29, 2012
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www.fastfinishor.com
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Patrick Rhea
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Perfect write up...
Utilizing Angie's list is a must for reviews that matter. I am sure there are some that get by without them, but I see more and more people who utilize companies like AL, living social and groupon exclusively for certain services now. I get business from them now just from those who browse the A list for providers. That gives me peripheral business that isn't discounted. ( the best kind)
 

Decker

Well-Known Member
Jan 3, 2011
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TX
deckerscarpetcleaning.com
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Mike Decker
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2) now you can use your awesome reviews and hopefully accolades to be a verifier for consumers who research companies on AL before purchasing or simply have the reviews as testimonials that are on your site or printed for customers to request when calling.



View attachment 19141

AL actually just called me out for having reviews from their site copied to my site and linked back. Had to remove them from my site.
 

Beeks

Well-Known Member
Dec 11, 2012
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FL
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JR
Great stuff man, I have great ROI on AL, couldnt be happier with them at the moment.
 
Mar 8, 2008
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Angie's List was great for me when I first started it about five years ago. Now not so much now! This past month when it was time to renew I told my account manager at Angie's List that I wouldn't be paying them anymore.

Why he asked?

First thing is that every year they increase the rate or try to increase the rate by over 80%. When I started I was in the Magazine and six areas online...$175 a month. They argue that they signed up 20,000 new members....I argue that those members pay to be a part and that doesn't justify the massive increase in cost to the contractors listed.

Last year $675 a month for the Magazine and two spots online.

My biggest issue was the "Deal of the Day".......when a customer searches Angie's List for "grout cleaning" they get an email (spam) from my competitor.....low ball price for the first 200sf and then a complete mark-up on the rest. Bait and switch....

Angie's List started this about a year ago where before the customer just looked at the online reviews.....

I agree with the comment above........Got to know when to jump ship!!!!
 

Johna

New Member
Sep 1, 2017
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London
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Jonathan Samuels
Is the website mentioned above still a good opportunity? I see the publication is quite old but Angie claims to have 10 million verified users, that true?