How many of us recommend Public Adjusters? | TruckMount Forums #1 Carpet Cleaning Forums

How many of us recommend Public Adjusters?

DamageClean

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Apr 25, 2010
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Brent J
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They work for OUR clients so it makes since to recommend. Clients get paid what they are due normally translates into us getting paid what we are due. Claims process seems to speed up with less client nightmare.... Our clients believe that we have their best interest at heart AND its a very good for marketing since the P.A. refers us to possible clients. :AddEmoticons0423:

SO does anyone else recommend the Public Adjuster besides us? If not then why not? Ideas appreciated peace
 

jeffk734

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Jun 2, 2011
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I personally would not recommend a public adjuster because they make the insurance adjusters job more difficult who in exchange will NEVER refer work to you because you make his life difficult.
 

Munoz

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Sep 11, 2011
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Yea I would avoid that. The less people that are involved the better. The last thing you want to do is make the adjusters life any harder.
 

DamageClean

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Interesting comments.

"makes job harder on adjuster": actually I have found out that the company adjusters appreciate the Public Adjusters for providing the correct scope of work....NOW they can also hate the Public Adjuster since Our clients normally get 20-40% more in claim recovery. Don't know about everyone else but I work for my client.


I'm not saying that all claims should be refered to the Public Adjuster. We normally refer anything that is a $10,000 claim or higher or if the property is an older home (Law & Ordinance issues the P.A. can really help on).

"getting referrals from adjuster": I have never gotten many referrals from any adjuster (agents yes-adjuster no) since the claims begin at the agent level. I HAVE got many jobs from the Public Adjuster though and most are the BIG jobs!

Non Public Adjuster claims average 72 days for payment and claims that involved the Public Adjuster we are averaging 41 days till payment.

What we see here (Midwest) is that the Insurance Dept's are issuing a lot of cease & desist orders on Contractors that are "acting in the role of the Public Adjuster" when the contractor talks to the Company Insurance Adjuster...we all know that technically we can't negotiate any claims with the Homeowners Insurance Adjuster right? (we all do--at least a little:eek:).

My adjuster friends have said that the "big boy" Insurance Companies are behind these complaints and are lobbying to the Insurance Dept to stop contractors from talking to Adjusters on any pricing issue and only on possible scope of work estimates. Costing them to much money! I heard there is only 600 Public Adjusters in the entire nation so the Insurance Industry can still control this versus 60000 remediation/cleaning companies that are all trying to squeeze every dollar out of the claims..

Anyone can Google Cease & Desist Insurance Dept on Contractors and see where this is going.

Just my opinion:D
 

jeffk734

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every public adjuster I have ever worked with says that 99% of wet materials need to be replaced. I hate this because i get paid to dry structures, not a lot of money doing tearouts and minimal equipment. Plus it makes me look bad when I tell the insurance ajuster that I can salvage 99% of wet materials and the public adjuster waltzes right in and says not possible. my opinion
 

LoadedJustin

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Oct 21, 2011
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I straight refuse working with PA's. Personally, I find them to be scam artists, anytime I have worked with them in the past they have maxed out the claim and the homeowner was left owing the contractor money at the end of the job. I actually had a PA call me to do a flood in his house, he wanted to run the job from the second I walked in the house. His "contractor" was there telling me everything had to be ripped out, then his wife was telling me what was ruined and he told her to shut up because she was telling me the truth. I decided to tell him that I was not interested very politely and left. Ten minutes later he was calling me and threatening to "stick his foot up my ass" if I didn't come back to finish his house. I told him I would come back but he had to promise he would try...Ended up calling 25 other resto companies. Finally got one of the franchises (smaller franchise can't remember the name) they worked for about a day then took off as well...He ended up having to get someone from 2 hours away to do the claim.
 

DamageClean

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These opinions are good!

My opinion is that you are losing out on a very very good base of referral basis. It sounds that LoadedbyJustin may have had a bad experience with an UNPROFESSIONAL P.A.. I suggest if this is a way to get more good paying business find some P.A.'s that are associated with 1 of the professional Trade Associations.

As far as scam artist...???..... I've heard that about us water remediation contractors more times than I can shake a stick at. Sad but true. We provide (remediation contractors) a service that is needed as also the P.A.'s do. There are both good and bad P.A.'s and there are both good and bad remediation contractors.

As an ex- 28 year insurance agency owner I have found that P.A.'s are highly sought after just as is the remediation contractor. Honesty and professionalism finds success.
 

jeffk734

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This is a good thread.

I am going to look into it more thoroughly though tomorrow.

I have to agree about some contractors being scam artists, but for two different reasons.
I have been called a scammer because a homeowner wanted everything replaced, I told this homeonwer that there was no reason to replace the materials. After the insurance company received my estimate for approx. $4000 the homeonwer was irrate and swearing that i was a scammer and for $4000 he could have redone his basement, moral of the story imbeciles are out there.

Now on the other hand restoration contractors are HUGE scammers sometimes also. For example, SERVPRO seems to tearout every single thing that gets wet. But yet they still load the house up with equipment. WTF? I have talked to adjusters about this and as long as the homeowner is happy ( which they will be because there whole house will be remodeled) and the contractor makes a killing.
 

LoadedJustin

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Oct 21, 2011
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Now on the other hand restoration contractors are HUGE scammers sometimes also. For example, SERVPRO seems to tearout every single thing that gets wet. But yet they still load the house up with equipment. WTF? I have talked to adjusters about this and as long as the homeowner is happy ( which they will be because there whole house will be remodeled) and the contractor makes a killing.
Wow, look more SERVPRO bashing. I really wonder what the percentage of actual truth is involved here and how much is because of jealousy. To be honest, the biggest downfall to this industry is the floods of GC's and carpet cleaners deciding to get into water damage.
 

jeffk734

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jealous of servpro??? ha! my territory is unlimited, i have no boss ( corporate ) telling me how things must be done, i didnt have to pay 100k to start my business, and I am a structural drying SPECIALIST. not some cleaner trying to make more money. But NOT ALL servpros are scammers, its a franchise so OBVIOUSLY you are going to get different results from different franchisees.
 

LoadedJustin

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I already figured you were a specialist, and thank god there are still a good amount left. More of point was that so many of the cleaners that get into restoration to make some extra money are a weak spot...You know, I went through ASD with an employee awhile back and the General Contractors were there because their market had slowed down to a standstill. However, their questions were never "what would best serve my customers" it was "how can we bleed every penny out of the adjusters" sad really.
 

jeffk734

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if anything Im trying to get more into cleaning and building maintenance, but everyone is hurting so I see your point but I understand why contractors are jumping on board, there is A LOT of money to be made working for the insurance companies, while the average homeowner isnt putting what little money they have into fixing up their house.
 

LoadedJustin

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Oct 21, 2011
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Andrew Erickson
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if anything Im trying to get more into cleaning and building maintenance, but everyone is hurting so I see your point but I understand why contractors are jumping on board, there is A LOT of money to be made working for the insurance companies, while the average homeowner isnt putting what little money they have into fixing up their house.
I agree, I wasn't really into doing cleaning because it took crew and equipment away that I needed when emergencies arose...I had to bite the bullet and hire extra staff and buy another truckmount to make it work.
 

jackwilson

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Mar 17, 2020
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Jack Wilson
I personally recommend a public adjuster because Cohen & Associates Public Insurance Adjusters has handled many property insurance claims in Florida since 2005. They help you get what you deserve from your claim and make sure the right steps are taken to repair the damage to your home.