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How important is reviews in business?

Courtney Lawrance

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Sep 22, 2020
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How often do you read reviews before purchasing a product? I want to start a small business, and at the moment the question is: how important is feedback in sales? If you need to buy a cordless hedge trimmer, do you check out cordless hedge trimmer reviews?
 

John Rockwood

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Oct 18, 2012
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How often do you read reviews before purchasing a product? I want to start a small business, and at the moment the question is: how important is feedback in sales? If you need to buy a cordless hedge trimmer, do you check out cordless hedge trimmer reviews?
Read some but don't make a buying decision on them only. I'm more concerned about "what if I have to return it or get it fixed".
 
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Dan The Carpet Man

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Mar 24, 2012
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To the business owner, I would say it’s important to a reputable business that wants to offer great services or products and care about their business and clients, most of the time if you have that in mind, you will receive great reviews which will help your business grow, to the business that really doesn’t care about offering good services and products and client satisfaction, then reviews are a negative that will direct prospective clients to your competitors, There’s nothing worst for a business than consistent bad reviews, it will pretty much drive the business to the ground because prospective clients do look for good referrals reviews, so I would say they are very important imo
 

sladost

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Oct 10, 2020
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Many potential consumers are looking for feedback and advice when choosing a service or product. That's why it's important to write about you.
 

mrotto

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our family does a lot of business on ebay. feedback ratings are CRITICAL in making buying decisions.
 
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U. S. Vet.

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Ask yourself what makes you feel good about hiring a service provider. What have you done in the past when you had to bring a stranger in your home / bus. for services?
 

Darla

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Oct 9, 2020
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I always read reviews or comments about companies or online stores that interest me. I'm also an e-commerce owner and I know how difficult it's to create and maintain a good reputation, but I also know that a couple of negative reviews on the Internet can cost you a couple of dozen sales. This is my profit, so I try to work with my clients as efficiently as possible so that they don't have any complaints about the service in my online store or about my products. I didn’t have time to respond quickly to clients when they needed help and I realized that this could negatively affect their opinion about my online store, so I chose one of the outsourcing customer support company. It really helps me to spend less time on communication with clients and nevertheless I'm sure that they communicate with professionals and receive quick and effective help. I would advise you to think about such service too. Now there are many B2B offers, so you can easily find the help and the specialist that you need for your business right now.
 

C&DClean

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Oct 26, 2015
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Sean Pagano
On a personal standpoint, I always read reviews. If it comes down between two product I will take the one with more stars or better reviews every time. On a business note, I have walked in to countless clients homes and when I ask how they found us and why they chose us (which I ask at every residential job) almost every single one says, "I found you on Google and saw you had 5 star reviews."
 

U. S. Vet.

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Sanis Sanis
Reviews - it is my business’s ONLY life blood.
I spend $0.0 dollars in advertising. 100% of SANIS phone calls are REFERRALS.
 

Jimbo Williams

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I get new customers every week who mention that they chose me because of my great reviews. I would say they are extremely important if you are relying on your website to generate new business.

I personally read reviews on just about everything I buy. I obsess over things like tire buying, firearms, shoes, just about everything.
 

U. S. Vet.

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Sanis Sanis
I get new customers every week who mention that they chose me because of my great reviews. I would say they are extremely important if you are relying on your website to generate new business.
ready for a mind blower • • •
I have no web site. I found that because of the patriotic symbols and the VETERAN descriptive, google down grades your site. Our contacts are 100% organic.

That’s not to say I’m against web sites, advertising or other forms of ads • • they are the quickest way to get going and on track.
 

Jimbo Williams

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ready for a mind blower • • •
I have no web site. I found that because of the patriotic symbols and the VETERAN descriptive, google down grades your site. Our contacts are 100% organic.

That’s not to say I’m against web sites, advertising or other forms of ads • • they are the quickest way to get going and on track.
That's ashamed that Google does that crap. There are definitely other sources of business. I get tons from neighborhood chat groups and Nextdoor.com.
 

C&DClean

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Oct 26, 2015
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Sean Pagano
ready for a mind blower • • •
I have no web site. I found that because of the patriotic symbols and the VETERAN descriptive, google down grades your site. Our contacts are 100% organic.

That’s not to say I’m against web sites, advertising or other forms of ads • • they are the quickest way to get going and on track.
I'm a vet as well, how did you find this out?