Direct Mail EDDM - Housecall vs Customer Lobby - HUH?? | TruckMount Forums #1 Carpet Cleaning Forums

Direct Mail EDDM Housecall vs Customer Lobby - HUH??

Wayne Byers

New Member
Dec 21, 2015
Berkeley, CA
Real Name
Wayne Byers
Business Location
United States
Now this might be as interesting as my Amtex thread. Lol.
LOL. Exactly why I registered.

Funny thing is we don't compete with HouseCall. From my understanding HCP is a CRM, while at CL support an open web approach by integrating with +90 CRMs and letting our Owners choose who they want to run their day to day operations with. I don't think I've ever had a prospective customer tell me they were considering us vs. HCP.


Well-Known Member
May 7, 2011
Winston-Salem, North Carolina
Real Name
Kenneth Long
Business Location
United States
My problem with Customer Lobby was that I got complaints from some of my customers that said that the customer lobby rep were irritating in pushing for the customer to elaborate on the review of my service. I chose not to use CL.