Direct Mail EDDM - Housecall vs Customer Lobby - HUH?? | TruckMount Forums #1 Carpet Cleaning Forums

Direct Mail EDDM Housecall vs Customer Lobby - HUH??

Wayne Byers

New Member
Dec 21, 2015
9
4
3
Berkeley, CA
www.customerlobby.com
Real Name
Wayne Byers
Business Location
United States
Now this might be as interesting as my Amtex thread. Lol.
LOL. Exactly why I registered.

Funny thing is we don't compete with HouseCall. From my understanding HCP is a CRM, while at CL support an open web approach by integrating with +90 CRMs and letting our Owners choose who they want to run their day to day operations with. I don't think I've ever had a prospective customer tell me they were considering us vs. HCP.
 

longkenn

Well-Known Member
May 7, 2011
4,921
2,361
113
Winston-Salem, North Carolina
www.sunbreezeclean.com
Real Name
Kenneth Long
Business Location
United States
My problem with Customer Lobby was that I got complaints from some of my customers that said that the customer lobby rep were irritating in pushing for the customer to elaborate on the review of my service. I chose not to use CL.