House call pro

[Kyle8]

If anyone is thinking about getting house call pro i would definitely do it. They have some really good customer service. I accidentally uploaded 900 contacts to house call pro i didnt want and they helped me get them all off. It is a great company and has helped me already make more money. I am on the 40$ plan and added quickbook intigration for an extra 20$ love the quickbook part.

 

[jtsunbrite]

I don't want housecall pro to have my contacts and client list, plus I would want to straight out purchase the program, I feel paying monthly for it is a rip off

 

[ColoradoCleaner]

I have a similar program but not housecall. I definitely think having some type of CRM program is a good idea in this day and age.

 

[Mrs.SpeedySteamer]

I don't want housecall pro to have my contacts and client list, plus I would want to straight out purchase the program, I feel paying monthly for it is a rip off

This was brought up when they originally rolled out (the contacts thing). I am surprised that they still are manually uploading contacts to their clients databases. Most places you go charge a monthly fee. Just the way it works.

You can try creating an Access Database to run on your home computer and integrate it with Google Calendar. That is what I am currently doing for my business. Had my partner build a really awesome database to track all client files and what not. It isn't anywhere near Housecall Pro or other products on the market, but it gets the job done.

You can also just consider using Google for your contacts database and calendar. When we first started carpet cleaning over 10 years ago this is what we used. And Google Calendar really hasn't changed very much in the last 10 years. Simple and straight forward.

Housecall Pro does save a lot of headache. For me I signed up when it was $20 per month and still haven't even though we don't have a carpet cleaning business (whole other story). I know that it has gone up in price a lot, but you get what you pay for.

As for them having my client list, I didn't mind. But I know we would be closing in two years anyway. When we switch over to Full Circle in 2009 to answer our phones we were introduced to Appointmentquest. But like Housecall Pro you pay a monthly fee. It is a pretty much just an appointment tracking database. But you can download your contacts in different formats and upload them to other programs to send reminder cards, email blast, or phone call blast.

Something else to consider.

Good Luck~
Tiffany

 

[Kyle8]

This was brought up when they originally rolled out (the contacts thing). I am surprised that they still are manually uploading contacts to their clients databases. Most places you go charge a monthly fee. Just the way it works.

You can try creating an Access Database to run on your home computer and integrate it with Google Calendar. That is what I am currently doing for my business. Had my partner build a really awesome database to track all client files and what not. It isn't anywhere near Housecall Pro or other products on the market, but it gets the job done.

You can also just consider using Google for your contacts database and calendar. When we first started carpet cleaning over 10 years ago this is what we used. And Google Calendar really hasn't changed very much in the last 10 years. Simple and straight forward.

Housecall Pro does save a lot of headache. For me I signed up when it was $20 per month and still haven't even though we don't have a carpet cleaning business (whole other story). I know that it has gone up in price a lot, but you get what you pay for.

As for them having my client list, I didn't mind. But I know we would be closing in two years anyway. When we switch over to Full Circle in 2009 to answer our phones we were introduced to Appointmentquest. But like Housecall Pro you pay a monthly fee. It is a pretty much just an appointment tracking database. But you can download your contacts in different formats and upload them to other programs to send reminder cards, email blast, or phone call blast.

Something else to consider.

Good Luck~
Tiffany

Thanks i will look into doing that

I have a similar program but not housecall. I definitely think having some type of CRM program is a good idea in this day and age.

 

[Kyle8]

This was brought up when they originally rolled out (the contacts thing). I am surprised that they still are manually uploading contacts to their clients databases. Most places you go charge a monthly fee. Just the way it works.

You can try creating an Access Database to run on your home computer and integrate it with Google Calendar. That is what I am currently doing for my business. Had my partner build a really awesome database to track all client files and what not. It isn't anywhere near Housecall Pro or other products on the market, but it gets the job done.

You can also just consider using Google for your contacts database and calendar. When we first started carpet cleaning over 10 years ago this is what we used. And Google Calendar really hasn't changed very much in the last 10 years. Simple and straight forward.

Housecall Pro does save a lot of headache. For me I signed up when it was $20 per month and still haven't even though we don't have a carpet cleaning business (whole other story). I know that it has gone up in price a lot, but you get what you pay for.

As for them having my client list, I didn't mind. But I know we would be closing in two years anyway. When we switch over to Full Circle in 2009 to answer our phones we were introduced to Appointmentquest. But like Housecall Pro you pay a monthly fee. It is a pretty much just an appointment tracking database. But you can download your contacts in different formats and upload them to other programs to send reminder cards, email blast, or phone call blast.

Something else to consider.

Good Luck~
Tiffany

I wouls love to do this. I need as much info you can give me i want to do the post card marketing

 

[rob allen]

We have been using it for 2 years. Be difficult to go back to old way doing things.

 

[Mrs.SpeedySteamer]

I wouls love to do this. I need as much info you can give me i want to do the post card marketing

If you're using Housecall Pro you can set up automatic postcard campaigns to go out to your current client base.

We setup the following...

2 Days after a Job was completed - Thank You Card
5 Days after a Job was completed - Request for a Review via postcard and e-mail
3 Months after a Job was completed - Remind them how valuable their referral would be to use. Show how we post "Thank You for Referrals" on our website for a month
6 Months ... Our other services
9 Months ... time to start considering another cleaning
12 Months ... time for another cleaning
14 Months ... End the procrastination and call postcard
18 Months ... We miss your business
24 Months ... We understand that life happens and you may have searched for another carpet cleaner.... This is why you should have us return instead...

Keep in mind the postcards were only if we hadn't heard from a client. If they booked again they would go into another campaign group.

Just a few clicks and it is completely automated with Housecall Pro... If you do it yourself you will need to use Access and/or Google Calendar... You can manually send out cards or use Sendout Cards to do it.

Hope this helps Kyle... Good Luck

~Tiffany

 

[Kyle8]

If you're using Housecall Pro you can set up automatic postcard campaigns to go out to your current client base.

We setup the following...

2 Days after a Job was completed - Thank You Card
5 Days after a Job was completed - Request for a Review via postcard and e-mail
3 Months after a Job was completed - Remind them how valuable their referral would be to use. Show how we post "Thank You for Referrals" on our website for a month
6 Months ... Our other services
9 Months ... time to start considering another cleaning
12 Months ... time for another cleaning
14 Months ... End the procrastination and call postcard
18 Months ... We miss your business
24 Months ... We understand that life happens and you may have searched for another carpet cleaner.... This is why you should have us return instead...

Keep in mind the postcards were only if we hadn't heard from a client. If they booked again they would go into another campaign group.

Just a few clicks and it is completely automated with Housecall Pro... If you do it yourself you will need to use Access and/or Google Calendar... You can manually send out cards or use Sendout Cards to do it.

Hope this helps Kyle... Good Luck

~Tiffany

Ok i havent paid the extra to open up post card marketing on house call. Was wondering if there was another way without the app. I feel the post card marketing is really important

 

[groutguy]

I don't want housecall pro to have my contacts and client list, plus I would want to straight out purchase the program, I feel paying monthly for it is a rip off

Since I started Housecall my business became very organized and customer retention has skyrocketed, we have also gained about 100 reviews on various review sites accross the web. The money I save on cc processing alone pays for the monthly charges. I find it invaluable...I sure don't feel that it is a rip off. but that's just me...I feel exactly the same as Rob, couldn't imagine going back to my old ways.

 

[Kyle8]

Since I started Housecall my business became very organized and customer retention has skyrocketed, we have also gained about 100 reviews on various review sites accross the web. The money I save on cc processing alone pays for the monthly charges. I find it invaluable...I sure don't feel that it is a rip off. but that's just me...I feel exactly the same as Rob, couldn't imagine going back to my old ways.

Its the best i love it so much ot has mad me alot more organized

 

[Kyle8]

Since I started Housecall my business became very organized and customer retention has skyrocketed, we have also gained about 100 reviews on various review sites accross the web. The money I save on cc processing alone pays for the monthly charges. I find it invaluable...I sure don't feel that it is a rip off. but that's just me...I feel exactly the same as Rob, couldn't imagine going back to my old ways.

I dont know how i lived without it. Im acutally kinda scared im making so much money and when taxes come time not good.

 

[1ST CHOICE CLEANING]

I dont know how i lived without it. Im acutally kinda scared im making so much money and when taxes come time not good.

Are you set up with payroll? If not you will be screwed if you are paying your helpers in cash

 

[Kyle8]

Are you set up with payroll? If not you will be screwed if you are paying your helpers in cash

Yan

 

[1ST CHOICE CLEANING]

Yan

Yan? What language is that?

 

[Jose Holguin]

Housecall all the way, would be absurd to just pay a one time fee for a piece of software that's being worked on around the clock.

 

[Travis Teague]

I don't want housecall pro to have my contacts and client list, plus I would want to straight out purchase the program, I feel paying monthly for it is a rip off

I am wondering the the same thing. I use hcp and load my customers into it. It is great but... Who is to say in the future they don't start marketing directly to them for other services or to other cleaners. I mean hcp is really the owner of the data as it is cloud based. Eventually making me pay 10 or 20 percent to clean my own customers homes.

 

[akleenerimage]

Hcp pro isn't your enemy...we don't own our fricking customers guys. Bottom line, if we don't do our job right every time then guess what ? They search Google for a new carpet cleaner. So quit being scared of "your client list" being uploaded...and start using the advantages of house all to run your business better and help retain the customers.

 

[the rugman]

Post #8 is gold BTW!

 

[Buster123]

I've noticed I'm getting more great reviews too! I'm so organized it's weird.