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Good Karma

Ara Klujian

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As cleaners we often run into situations that not only set us aside from the rest of the industry, but also encounter opportunities to better ourselves as people and create a positive aura or atmosphere. One example of a situation that will certainly produce good karma and establish a professional image is to leave money or coin that is found in a customers home. I know, I know, its fun to suck up a quarter or a nickle with the truckmount. But it's better for you and your business if you place it on a table in the room. When a customer see's this it instills a trust factor that cannot be denied. I like to think along these lines, "we get what we give."
I was recently in a taxi here in Chicago. While I was getting out of the cab I noticed a nice new digital Nikon Coolpix camera. Retail $300. I grabbed the camera with every intention of finding the owner. I know from experience that cab drivers do not return anything left behind. And I also knew that there was a possibility the next person in that cab may take it for themselves. When I got home that night I placed an ad in Craigslist in the lost and found section. Long story short I found the owner of the camera and am waiting for her to pick it up. Believe it or not it makes me feel really good that I was able to do that for someone. In fact, in a strange kind of way it feels super rewarding and brings a warm fuzzy feeling to myself. LOL :)
 
May 6, 2008
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Yes, and in a similar way, I try to give the "urban outdoorsmen" (a.k.a. homeless people on the street) money when I see them. The other day, I ran to a QT and got a large Cappucino and went back to the guy I saw, and gave it to him with a $20. It was seriously cold outside and I hope he drank the Cappucino.

What goes around comes around. Hopefully one day when and if I need help, someone will do the same for me.

And by the way, I don't usually talk about this. But it seems appropriate for the "theme" here...

Good post, Ara.

Pay it forward...
 

Rick Imby

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Lost Wallet

I was out with a guy I worked with several years ago. As we were walking out of a bar he picked up a wallet. It had like $80 in it. The next day at work the guy had the wallet and said he wasn't going to call the guy and he was going to keep the money. I picked up the wallet and found the guy's phone number. I called the guy and told him we found his wallet with $80 bucks in it and where we were working. The guy that got his money and wallet back was happy. The guy I worked with wasn't. I just do not get how he could not consider keeping the wallet as theft.

Rick



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aaminc

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Oct 29, 2009
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A homeless guy that used to hang around our old shop needed a couple bucks to get by so I gave it to him. Two weeks later he saw me and chased yelled for me,I thought he wanted more money, he instead wanted to pay me that money I LOANED him. Why cant more people be that way?
 

Jason Whaley

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It pays to be honest. On a lighter note I remember someone posting I believe that they use a little box that looks like a treasure chest (cardboard probably) and all the small change, toys, earrings and such they find on the floor or upholstery are put into that box and handed to the customer at the end of each job. I would love to get my hands on some of those little boxes!
 

rob allen

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Great thread Ara.

I was cleaning a sofa once and found a small baggie with crisp 100.00 bills. I don't know how much it was but it looked like a few 1000.00. The wife was not home and the husband had let me in and was doing some yard work if I remember correctly. I immediately went looking for the near elderly man and presented it to him. His reaction really surprised me. He said "that's not my money"! And said he didn't know where it came from and that it was not his. Well I certainly wasn't going to keep it, so I reassured him it was in his sofa. So he finally took it. I finished the job and went on my way. Well later that night I got a call from the husband who started off thanking me profusely. Come to find out his wife had been working for awhile and saving up to buy him a large gift. :)




One side note. I always make it a point to put change and valuables I find in a very conspicuous place. Sometimes I told them, but most times I just keep working and watch them find it as the job progressed. Customers never forget actions like these.
 

ACD

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I always give over the treasure. And I am a cab driver one night a week and our company ALWAYS returns things left in the cabs to the owners. Of course this is Maine. I once returned a very expensive professional camera that got left behind. We have a large photography college nearby. The relief and surprise seen in folks faces when they get back what they figure was lost forever is priceless.

Aaron
 

Scott W

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I come across large amounts of money twice. Once while cleaning found $1200 rolled up tightly in several film canisters. (For the young ones in the crowd, Film used to come in plastic cans.) Gave it to the lady of the house. She had forgotten she had hid it behind some drapes. Then she was afraid I was going to steal it and wanted me to leave. That reaction made no sense.

The other time a bank deposit pouch was in the road. It had fallen from the roof of a car. Lady put it there while opening door and forgot it. A bank deposit of $1236 for a local charity. I got a bouquet of flowers for returning that.
 

Rafa-L

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I once found pulled out a couch from against the wall......lo and behold porno tapes and skeletal of a mouse. The old lady of the home said with a grin, "Those are my sons" "Oh, theres that little fella, I hadn't seen him for a while after putting out poison."
 

Rafa-L

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Jason.......

Code:
[URL]http://www.orientaltrading.com/ui/browse/processRequest.do?demandPrefix=12&sku=3/1512&mode=Searching&erec=0&ms=search&D=treasure+chest&cm_mmc=google-_-Toys+and+Novelties+-+Adlucent-_-Treasure+Chests+-+%2816-18%29-_-5fc992cf485541aa8da6e1b23a03fc7e&Ntt=treasure+chest&Ntk=all&Dx=mode%2bmatchallpartial&Ntx=mode%2bmatchallpartial&searchTerm=treasure+chest&N=0&BP=10679&requestURI=processProductsCatalog&sd=Treasure+Chest+Treat+Boxes[/URL]
 

jcjetty

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Sep 26, 2008
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When good things happen to good people.

It was on a Saturday night shortly after Thanksgiving. Rain was moving into the valley and I was finishing dinner and getting ready to watch a movie with my wife and 2 kids.

The clock was about to chime 6 pm when I got a call from a local contractor. He’s a nice guy and very good at what he does. But in a moment of distraction he splattered paint all over the ottoman and love seat on a new three-piece set of furniture.

I charge a service call for any after hour emergency response, but he has given me referrals and let me into his home to clean carpet. So I told him what my prices are, but that I would work with him. You could hear a hint of panic in his voice when he told me “I’ll call you back”.

It was only a few minutes latter when I got the call. This client was too important to him for this situation not to be taken care of right.

To make a long story short I spent nearly 5 hours that evening pulling latex paint from upholstery.

As I was rolling up my hoses he asks the inevitable. “How much do I owe ya?” I told him to paint my trailer.

You could really see the wave of relief sweep over his face. The furniture was saved. Every body was tired, but happy. And I received the most heartfelt Thank You I have ever heard.


Jay
Carpet Cleaning Las Vegas
 

ACC

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I pulled up to a stop sign one summer day in Florida and hear a large roar of thunder/bang. You could tell the noise came from a crash not to far down the road. I proceeded in the direction of the noise and came apon an accident. There was a dump truck and a semi in the middle of the road and they both looked like crunched tin cans. Both drivers were still in the vehicles and diesel fuel was spilling every. I jumped out of my truck and ran to the first guy trying to climb out of his window. I let him put his wieght on my sholders to get out and then guided him to the side of the road where neighbors were also running to help. I then ran over to the next guy and he was just coming to. He also had to climb out of the window and I proceeded to help him as well (2 extremely lucky people). Everyone got to a safe distance and you could here sirens in the background. I looked down and I was covered in blood. I jumped in my truck and went home and took a long hot shower. I didnt expect or wanted any thanks. I would hope someone would come to my aid if I ended up in such a situation. Someone would.
 

mjjklinter

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I found a ring in a couch one day when I was cleaning it. So I brought it to the lady of the house and told her that I found it in the couch. She started crying. After several minutes when she finely could talk again, she explained that the ring was the last thing her husband gave her before he died. She had lost the ring three years ago and had torn her house apart many times looking for it. I finished cleaning, and when I left she was just sitting there holding her ring with tears in her eyes and a huge smile on her face. PRICELESS!