Floor Sanding & Floor Refinishing - Solvent Sealer | TruckMount Forums #1 Carpet Cleaning Forums

Floor Sanding & Floor Refinishing - Solvent Sealer

Jun 26, 2017
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Dublin
www.dublin-floorsanding.ie
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Alex Rosca
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Ireland {Republic}
Hi Guys

I am trying to convince my customers that solvent based finishes are not in fashion anymore. It stinks like hell, it yellows over time from UV light and it is bad for earth. Junckers HP Commercial, Tover Uniqua or Bona Traffic HD last as long, look more natural, it does not smell and is way better for Earth. But i am not winning. People think that whatr based sealers wash way because there is the word "water" in it

Any ideas how to manipulate my customers?
 

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Spazznout

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Feb 13, 2011
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Matt
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Educate your customers,

Don't ever try to manipulate, that always ends in tears.
 

mike$

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May 29, 2014
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brandon Dre
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A solvant based finish is going to give you longevity. Why would you want to get away from that? Yes harder to apply, yes more expensive, but the lifespan is 2-3 times more.
 
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keep it clean

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Dec 3, 2012
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Sell them what you want. But solvent base in anything beats water based everytime. As far as odor. Its nothing like it used to be. They still need to leave and stay off it. You still need to do the same prep work. Water based product costs more then solvent based. Better for the enviroment? Meh... moot point. It stays in the home till the house is destroyed. Even then it gets seperated regardless of what you used on it.

Tell your customers what you want. But if you refuse to use solvent based products then you should sell yourself on that and not mislead them. Because they will be expecting solvent not water base. Be up front about that.
 

keep it clean

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Solvent based finishes react with UV light and it changes colours. Your pine floor becomes a dark yellow floor in few months.
All woods will darken no matter what you put on them. Solvents give it that warm amber hue people like. Water based goes on clear stays clear. But wood will darken on its own despite the finish applied. Uv will also bleach it. Most here dont have pine floors unless home is old. Oak is most common.
 

mike$

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May 29, 2014
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brandon Dre
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tanks for all your replys

In Ireland is harder and harder to buy solvent based finishes because the high polution rate. Bona does not sell any, Junckers sell 1 varnish
If your sold on water based then go ahead and do that. I have a straight forward theory and it's this:

The customer doesn't get to tell me how to do my job, what tools, chems to use. There decision starts and stops at whether to choose me or somebody else. I've done the job thousands of times with millions of sqft and probably have a better understanding of what works and doesn't.
 

AussieCarpetBloke

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May 15, 2016
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Corey Bayliss
Do you mention water or solvent sealer?
Or does the customer bring it up
I would just call it sealer, if they ask what type, call it the best sealer on the market, most expensive, top shelf!

Show them some photos of your work, bingo!
Only deal with an objection when customer brings it up!
Don’t give them the objection first!!
If customer mention it
Say
I use the best sealer I can buy, because with my exp I know it works!
I can use any water based or solvent sealer, whatever you like, I buy the best sealer recommended by my suppliers, I just can’t say from experience how a lesser sealer will look last or perform
 
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rob allen

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If your sold on water based then go ahead and do that. I have a straight forward theory and it's this:

The customer doesn't get to tell me how to do my job, what tools, chems to use. There decision starts and stops at whether to choose me or somebody else. I've done the job thousands of times with millions of sqft and probably have a better understanding of what works and doesn't.
Well said.
 

PistolPete

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Sep 28, 2014
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Peter Dymond
Also is it more environmentally friendly to do the job once in 10-20 years or three or four times?
The plastic sheeting and tape in the landfill each time is way more impactful than the chemistry of the sealer...