Encap guys, how would you handle this?

[wandwizard]

I have an account that will only let me hwe one time a year. It seems every year that goes buy the carpet gets harder and harder to get to an acceptable level of clean. When I say harder I mean really, really harder!!! The carpet is pretty old and really needs replaced. I've tried to get them to let me encap it and see what happens. I have very little experience with encap and have had a tough time selling it. Possibly because I'm not totally sold on it myself. Just watching a video on encap doesn't really help me at all. I believe in the viability of the process, but other than the few times I've done it with limited success, I've never seen anyone else do it and the end results. I have this one store asking me to try the encap. Honestly, I'm not sure if it's even worth the trouble. It's about 2,000 sq. ft. Here are some pics I took today. I think it actually looks worse in real life than the pics. This was thoroughly hwe'd last May. They will only approve of hwe once a year unfortunately and have had a policy against any other form of cleaning for years. That is true of all the stores at this outlet with maybe 15 or 20 different stores. Here's the pics. What do ya think?

 

[ebarnett]

This one looks like it would clean up nicely with Encap. What machine do you have access to and what chemicals? A Cimex would be great followed by some bonnets with an OP or 175.

 

[ebarnett]

As an example, here is a similar type carpet I did with a Cimex, followed by a few bonnets, no HWE at all:

 

[wandwizard]

This one looks like it would clean up nicely with Encap. What machine do you have access to and what chemicals? A Cimex would be great followed by some bonnets with an OP or 175.

I've only got an old 175 and some pads and a few bonnets from Bonnet Pro along with some of their encap solution. I don't do a lot of commercial to justify spending the money on a Cimex or other machine. There aren't really a lot of really large commercial jobs available so if a 175 will work that's what I think I should use for now. Most of my commercial jobs have only been in the 2 to 3,000 sq. ft. range with few exceptions.

 

[Grn Steamer]

Sneak in there and do a test spot for your self, even you might be surprised. At least you'll know what to expect.

 

[wandwizard]

Sneak in there and do a test spot for your self, even you might be surprised. At least you'll know what to expect.

I already talked him about doing a test area and see how it goes. The guy I talked to manages the store, but has to get approval from some kind of regional director in another state just to get anything done. That seems to be the norm for a lot of businesses like this in my area. I have to demonstrate to the manager that it works then he has to convince the regional guy to let me do the store. I've run into this time after time. That is why the carpet only gets cleaned once a year. The manager has no say so whatsoever. He's pretty disgusted about it too. This place needs several cleanings a year at a minimum, but that will never get approved by the regional director or whatever his title is.

 

[Mike Habib]

Cracks me up when they say you can only HWE it.

 

[wandwizard]

Cracks me up when they say you can only HWE it.

It doesn't crack me up. Here I am trying to push something that I have very little knowledge or experience with other than what I've read or viewed on some videos. They actually have a policy in force that only allows hwe and NOTHING else. I think they could benefit from encap, but I may actually have to do some for free and see if they will let me do the whole store. There are a good 15 or so stores at this outlet and they are not willing to pay a fair price for the most part for hwe and I'm only willing to go down just so much. Typically, these places take longer than residential because they let them go way too long. It's frustrating to say the least. I'm probably going to do a test area on the above store for free just to see if I can break this streak of resistance. I'm not real confident I have to say.

 

[keep it clean]

175 will do just fine. It's all I got other then an oreck and have been happy with it. I use bonnet pro bonnets also.
Maybe post spray encap and follow with pad. They get their hwe then see the results of the encap. I have fought with a customers cut pile for awhile now. These small spots wouldn't move for sht. I finally said screw this. I sprayed down some encap and went over it with a cotton bonnet. Done gone! I said yep that's good enough for me I'm sold. I also Tested It in Plastic containers. Last I think I tested it. And it removed the permanent marker where I wrote the chems name. Turned the Chem purple then hardened and broke way along with all the marker. Got a big smile on my face now I have full confidence in the stuff. Obviously not the answer for all cleaning situations but it does work.

 

[keep it clean]

Lol it was still on the shelf where I left it

 

[envy]

Your case may be slightly different but in general, I wouldn't sell encapsulation or hwe. Just sell carpet cleaning and use the best tool in your arsenal. Usually they really don't care as long as it's clean.

They think they want hwe but when you encap, they're happy. Happier than normal. That's when I tell them of another method I used because hwe wasn't delivering the results that I knew I could/should get.

Don't turn it into a big deal.

 

[wandwizard]

As an example, here is a similar type carpet I did with a Cimex, followed by a few bonnets, no HWE at all:

View attachment 61073

What encap was that used in your pics? Looks awesome. As it stands right now I've only tried Releasit and Matrix Encap. Results with Releasit were good. Not so good with the Matrix. Perhaps I just wasn't using it properly and obviously w/o the greatest equipment. So far I just used an electric sprayer to apply the encap and scrubbed it in with a pad using the pad driver on my RX-20. I'm just not seeing the results so far in my attempts. I think I know the basic procedure, but evidently I'm missing something. I have at least a couple encap solutions from Bonnet Pro that I've heard are good products. Haven't really broken them out to try them.

Do you or anyone think using the 175 with the solution tank to apply the encap to the pad would be good for that store or applying it with my Flexipro sprayer? Would post bonneting be necessary or a good idea?

 

[jhcinc]

Using a gray fiber pad from bonnet pro and then some type of absorbent pads in traffic areas with omega or vacaway grease hawg will make that carpet look great. Spraying from machine or a separate sprayer will change your speed not results. Using a walk behind machine or a swing machine will change your speed not results.

You can run a 175 fast but not for 4-5 hours it is tough on your back.

 

[LookNGood]

Lol it was still on the shelf where I left itView attachment 61082

That's undiluted though, correct?

 

[keep it clean]

I have used shower feed before with fiber pads (not cotton don't want to soak those). I never liked it. I couldn't get use to it I guess. Kept soaking the carpets and was uneven. A sprayer works best I think. I added a sprayer to my 175 thanks to Mike floorcaremd for his help. That made it so much easier in large rooms. But a sprayer none the less will get more even coverage without over wetting. Bonnet Pros videos explain it best. I tried also watching you tube to see if there's any good instruction. Couldn't find much. Mostly just a buffer floating around the floor with back round music. Or that truckmount guy bashing the idea by trying to bonnet fresh paint and syrup.

For spotters vac away has a large selection of no rinse spotters.

 

[keep it clean]

That's undiluted though, correct?

Yes it was. I think it was only to prove that encap drys and shatters.

 

[LookNGood]

You can encap fine with a 175.

However I would get a multibrush type system (bonnet pro sells the multiibrush, and I think the other type is a dirtnapper) it is a brush perimeter with room for a bonnet or floor pad in the center.

Shower feed through that gives great agitation.

You can either one step with a bonnet in the center, or use a pad to really agitate the poop right out of the carpet. But you need to use bonnets to absorb soil as well (unless it is very frequent maintenance you can straight encap)

You have to vacuum prior to encapping though. There is no skipping that step.

I use vacaway products.

 

[LookNGood]

I have an account that will only let me hwe one time a year. It seems every year that goes buy the carpet gets harder and harder to get to an acceptable level of clean. When I say harder I mean really, really harder!!! The carpet is pretty old and really needs replaced. I've tried to get them to let me encap it and see what happens. I have very little experience with encap and have had a tough time selling it. Possibly because I'm not totally sold on it myself. Just watching a video on encap doesn't really help me at all. I believe in the viability of the process, but other than the few times I've done it with limited success, I've never seen anyone else do it and the end results. I have this one store asking me to try the encap. Honestly, I'm not sure if it's even worth the trouble. It's about 2,000 sq. ft. Here are some pics I took today. I think it actually looks worse in real life than the pics. This was thoroughly hwe'd last May. They will only approve of hwe once a year unfortunately and have had a policy against any other form of cleaning for years. That is true of all the stores at this outlet with maybe 15 or 20 different stores. Here's the pics. What do ya think?

Where are you located? Any guys around that could help you out? Either with equipment or expertise?

 

[Mike Habib]

WandWizard , There is a ton of information on Encapsulation cleaning. I would suggest that you show him something on YouTube to help get your point across.

Encapsulation is a carpet cleaning solution that once applied to the carpet with agitation break's the soil from the carpet fiber and then can be vacuumed at a later date. I however use a two speed 175/300 rpm buffer with a Dirt Napper ( Brush with a small Bonnet pad in the middle ) and then will reapply the Encap solution through a pump sprayer and go back over it again with a Bonnet pad to pick up more soil. If the carpet is real bad , I will use my VonSchrader LMX and in your case , HWE and then go back over it with my 175/300 buffer and a bonnet pad to pick up more soil. It will also help prevent wicking and dry the carpets faster.

Go onto youTube and look up Bonnet Pro's explanation, also check out Excellent Supply and Xerion Solutions sites. Hope this helps.

 

[Mike Habib]

A lot of accounts will only let you clean it with HWE. That's why I said it crack's me up. They have no clue on the latest carpet cleaning science. I just refer them to someone who does HWE if that is the case.