does anyone have problems dealing with insurance adjusters | TruckMount Forums #1 Carpet Cleaning Forums

does anyone have problems dealing with insurance adjusters

dupont282003

New Member
Sep 14, 2009
28
0
1
lapeer
Real Name
jason wooster
Business Location
United States
are they just mean? have exact mate program and they still fight you tooth and nail does anyone else have issues
 

Steamawayclean

New Member
Dec 19, 2010
56
0
0
NH
www.steamawayclean.com
Real Name
James Nylen
Business Location
United States
It's simple... There job is to pay as little money as possible... Your job is to make as much money as possible. Given that, it will always be a pain to get what you think your services are worth.
 

nicky3176

Member
Jan 31, 2011
193
15
18
michigan
Real Name
nicholas argue
Business Location
United States
I also own a construction company and in the past I have dealt with them for roofing and siding due to hail damage, one company in particular was so rude to me on the phone I couldnt believe it. That particular job the homeowner told the insurance adjuster they would only be happy if I did the job, I told the insurance adjuster that I would only be happy if I got more money...in the end nobody was happy, I didnt do the job and the insurance adjuster still was a jerk. Since that experience I avoid insurance adjusters and Allstate like the plauge.
 

XM_Industries

Member
Aug 11, 2010
778
5
18
Georgia
Real Name
Brent Armstrong
Business Location
United States
Just like the adjusters they send to people's home, they are trained to try to pay as little as possible. This is why their first offer is almost always a joke. Document everything and explain in easy to understand terms is the best approach. Also, remember not to take it personally. They will always value the house and your work less than it is really worth in order to pay less. Stand your ground on your prices and (eventually) they will realize what's going on...
 

Ho0tz04

Banned
Sep 28, 2008
318
1
16
Ohio
Real Name
Steven Hoodlebrink
Exactly what Brent said. Be sure to communicate often and precisely on the work being done and why. Document, pictures, notes, even have a scope of work made and be sure the homeowner initials next to things so they're aware of what is being done, and they approve.

Don't take it personal, the adjuster has a boss they have to answer to, make the job easier for the adjuster so they can justify the charges to their superiors.