they don't. they just advertise that price.I don't see how you can stay in business doing 3 for 60.
Zerorez is the same way. They get to your house and charge water fees, disposal fees, etc. There is no way you can get your carpet cleaned for their advertised price so it's not legal advertising.they don't. they just advertise that price.
I once saw a lady arguing with a SS guy on her front porch about the price. she was waving the ad at him so they just get people to book off price, but never actually end up charging that rate
Yikes, 3 for $60?
I do the best I can on each job. It really pays to do so. To date this year I haven't spent even $100 in advertising, my business operates almost 100% on repeat and referral business. You won't get a high level of repeats & referrals if you aren't doing a good job.
I’ll spin it a bit, are you doing too good of a job for what you charge?
A good thing to remember is you cannot care more than the customer. In other words 'clean'is a very subjective term.
Some people are pigs so their definition is one level, others will go behind you with a Q tip and magnifying glass!
Getting a good feel or read on a customer is an art.
I have killed myself doing a fantastic job and it's been shrugged off.
Other times the customer found me on my knees in the back of a closet with a scrub brush and rag and were blown away.
My goal is to make cheerleaders out of every customer. So far I have 100% 5* reviews on Google.
I don't expect that to continue but it's my goal.
I do the best job that I can and know how to do. That being said I know there are many cleaners on here that have much better results than I do. I have been at this a year and still learn something new every day.
No what I'm saying is sometimes it's wasted going super above and beyond.So are you saying it’s ok to do a job quality level based on the customers level of knowledge/ignorance? Why not instead position yourself to be the pickiest person in the room ALWAYS and from that perspective make it your job to help inform them as to why a great job is important to them ... also I often do things at a job solely because ‘I would know’ even if the customer had no clue basically for me it’s the God is always watching thing