- Dec 2, 2013
- Real Name
- mikkel henderson
what to do for customer retention? im going start sending out thank you but that it any other suggestion ?
If you want to truly grow in a big way, you need to invest some of this hard earn money.What about a texting Service
Read this a few times. You may have missed something. Good stuff Artie.If you want to truly grow in a big way, you need to invest some of this hard earn money.
Do what you have to do to get the funds. Stop eating out, make due with what you have and focus on your business.
After each job for those customers that I want to retain, I'll give them a few business cards, a refrigerator magnet, I'm about to order New spotters and I send them a thank you card with even more business cards.
I then ask for the referral and where they can leave me an online review, etc.
You must start retaining email addresses. Its real important to cross Market your past, very thrilled customers.
Once you get this and make it a habit, a year down the road...
Your business will be killing it.
If you can't afford to send ty card raise your prices by more than a dollar because your prices are too low. LolRead this a few times. You may have missed something. Good stuff Artie.
If you can't afford to do Ty cards just add $1 to each job and now you can. Email and Facebook are great. There are so many tools out there now. Consistancy is key.