Customer Complains about Cat scratch patch !

[jtsunbrite]

Top of stairs, cat destroys carpet by scratching it,, So she decides to not clean the carpets and just fix the carpet, Make the patch and she complains that I took left over carpet from attic and patched the carpet,,, She thought I could just trim it up.
What she was upset about was the 90 bucks I charged for patching her carpet.

She is moving and the management company is making her clean the carpets, do a pet job and repair top of stairs....

She decided carpet cleaning was not necessary and claims the cat didn't make any messes at all
'
The scratch mess she claims,, but didn't like the 90 bucks to fix it...

I said ok I was leaving she says no don't leave fix the scrathes so I did and begrudgingly she paid me the 90 plus tax
.

Best part is when she moves the PM company will send me in to clean and pet treat it and she will still pay for it out of her deposit.

I took pics for the management co. and after she complained and they called me I sent them the pics.

Always cover your butt when dealing with PM.

 

[keep it clean]

I would only do the work for the management. And collect check from management. Let them chase her for the money. Or collect pay up front. Never trust a tenant.

 

[Grn Steamer]

some people! Very nice job there!

 

[jtsunbrite]

I would only do the work for the management. And collect check from management. Let them chase her for the money. Or collect pay up front. Never trust a tenant.

their deposit easily covers what I charge

 

[agrantnz]

I can't tell what colour that carpet is?

 

[jtsunbrite]

I can't tell what colour that carpet is?

its tan , the sun light is messing the pics up,,, they had no light in the hallway and stairs.

 

[agrantnz]

its tan , the sun light is messing the pics up,,, they had no light in the hallway and stairs.

Ok... I get it now... All those shadows. Looks retry good. I'd be proud of a repair like that any day. They must have been smoking a bit of the hash

 

[crash1big]

Top of stairs, cat destroys carpet by scratching it,, So she decides to not clean the carpets and just fix the carpet, Make the patch and she complains that I took left over carpet from attic and patched the carpet,,, She thought I could just trim it up.
What she was upset about was the 90 bucks I charged for patching her carpet.

She is moving and the management company is making her clean the carpets, do a pet job and repair top of stairs....

She decided carpet cleaning was not necessary and claims the cat didn't make any messes at all
'
The scratch mess she claims,, but didn't like the 90 bucks to fix it...

I said ok I was leaving she says no don't leave fix the scrathes so I did and begrudgingly she paid me the 90 plus tax
.

Best part is when she moves the PM company will send me in to clean and pet treat it and she will still pay for it out of her deposit.

I took pics for the management co. and after she complained and they called me I sent them the pics.

Always cover your butt when dealing with PM.
View attachment 73816 View attachment 73817 View attachment 73818

Very nice. Some people....

 

[Richard Davis]

Your 1st sign - cat owners. 24 years I'll always have an issue with cat owner people.

 

[MikeGaure]

I would only do the work for the management. And collect check from management. Let them chase her for the money. Or collect pay up front. Never trust a tenant.

minimal staples

but i did get a good scratch and caught one under the fingernail

then my stupid stapler broke. stupid roberts gun

 

[jtsunbrite]

I can see that ,,

 

[keep it clean]

I would only do the work for the management. And collect check from management. Let them chase her for the money. Or collect pay up front. Never trust a tenant.

minimal staples

but i did get a good scratch and caught one under the fingernail

then my stupid stapler broke. stupid roberts gun

Duo-fast my man duo-fast I hate tackstrip on steps lol. When i was younger i went on a rampage yelling at all the other installers. “ its 1998 mthrfkrs! Its called a staple gun use it. Tack strip was the replacement nails! The gun is the replacement for both ahh ahhhhhh ahhhhhhh!”

 

[MikeGaure]

Duo-fast my man duo-fast I hate tackstrip on steps lol. When i was younger i went on a rampage yelling at all the other installers. “ its 1998 mthrfkrs! Its called a staple gun use it. Tack strip was the replacement nails! The gun is the replacement for both ahh ahhhhhh ahhhhhhh!”

that was from previous install i hate fooling with stairs and most of all tacks on steps

 

[keep it clean]

Duo-fast my man duo-fast I hate tackstrip on steps lol. When i was younger i went on a rampage yelling at all the other installers. “ its 1998 mthrfkrs! Its called a staple gun use it. Tack strip was the replacement nails! The gun is the replacement for both ahh ahhhhhh ahhhhhhh!”

that was from previous install i hate fooling with stairs and most of all tacks on steps

Me too man. I install top down. I use the stair claw tool forget the name of it. Makes life so easy. But with stips it makes it difficult to do top down. I do strip stairs though like pies. Because their like mini landings. And bull nose or upholstered steps. And concrete treads.

 

[MikeGaure]

Me too man. I install top down. I use the stair claw tool forget the name of it. Makes life so easy. But with stips it makes it difficult to do top down. I do strip stairs though like pies. Because their like mini landings. And bull nose or upholstered steps. And concrete treads.

yea had too do bottom up freaging wrapped bullnose edges. and was a super ugly cheap poly. wont last
in a rental oh well