Color sealing instead of cleaning | TruckMount Forums #1 Carpet Cleaning Forums

Color sealing instead of cleaning

Steam It.

Member
Aug 24, 2008
141
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New Braunfels
Real Name
Don Heto
What’s up with everyone color sealing over dirty grout? Running into this more and more and it is such a pain in the ass to fix. Today I show up to 4 year old home and customer tells me he had it cleaned 2 months ago and it looked great when they were done but ever time they mop it gets worse and worse. I quickly could tell it was a color seal and explain that it is coming off and what he is seeing is the dirt they were covering up. Should have walked but told him I would try and help him out. His jaw hit the floor when he saw my demo which was just 225 degree water at 1600psi and spinner. I tested in traffic area and color seal came right off dirt came right off and looked great. What I was dreading and happened was in low traffic areas were it wasn’t originally dirty in the first place the color seal was a nightmare to get off because it adhered better. I used GM, Acid, Stripper and had some Acetone with wire brush and ton of elbow grease. Ended up Needing 275-285 degrees at 2500psi popped a hose blew out a couple areas of grout took almost 6hours and originally could have done it all in 2 hours with no problem. This is getting ridiculous and is very unethical because customer was completely mislead.
 
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