wow, I dont know where to begin. Letting others determine how much you charge? Blaming Facebook? Sorry, all I see is blame shifting.sales have been declining because of alot of things but mostly inexperienced marketing !!! undercuting on facebook and giving compition info on prices. canada has seen fb groups prices and scams rise through the roof. i used to be able to charge 50 a room up to 100 now im doing a full house under $150 crazy! 4 rooms hallways stairs even stains. ive stopped trying to compete on groups for free for this reason alone. plus the trend now is customers think where all scum bags so want the cheapest price possible. and there very very rude. ive had people off facebook screw me on emt (email money transfer) so many times its not funny. ive almost gone out of business twice because of it.and in the winter months its dead so i had to take on second job just to survive. i used a portable thank god cause if i had to pay for truck mount i would be in debt up to my eyeballs right now... 4 5 years ago no one was carpet cleaning here now everyone side hustle is home cleaning and carpet duct cleaning. we own a family cleaning business and my mother runs rhe home cleaning business and she has see clients drop off because of the economy crashing. used to charge 30hr now she charges 20. all thanks to fb. insurance bonded certified it dont mean nothing to lowest price. theres guys out here doing $20 a room just to get the job which take 2-4 hrs easy. so $80 +plus gas + chemical + plus labour + plus over head? and stains are free to? how am i suposed to compete? customers are so ignorant it doesnt matter what you say how nice you are all the bs everyone tells you. one mistake and everyone blasts you on a review. had a perfext google score 5 out 5 on search result. one day -50 on sunday some dick head calls me the night before complaining about backed up sink needs me to come like now! it 9pm i say i can come tommorow given the weather. he gives me the landlord to call. i call the landlord makr the aplintment wake up 7am next morning van wont start frozen solid and battery dead! i call the landlord explain cant make it do to the weather. the place is 45min out of the city in total good hr drive landlord doesnt inform the tennat of the cancelation. tenat gets on google writes a 1 star review. ruines my perfect score. i called the guy to explain tried to get him to change. tells me to go fudge myself and hopes i die and go to hell where i belong? wow! moral of the story reviews and customers are such bs when it comes to being nice. over 4 years in the game and had like 2 good reviews despite asking people to give good ones after ive done an amazing good. pic to prove it. but when there upset the first thing they wanna do is blast you behind a dam keyboard. its disrespectful and unfair. why are carpet cleaning sales down? becuase no one cares how hard it is to keep your cool when your pulling out your hair every ten mintutes chasing a hope and dream trying feed yourself let alone your kids and family. and that the truth somone had to say it.... and dont get it twisted where not the only industry struggling right now. it amazds me how we let this get so bad everyone greedy and no one want to work to gether to win. simple!
Hey, at my age, I'll take all the compliments I can get, lol. Everything is now a few inches south of where it started out, and I keep coloring my grey in the hopes that it'll prevent the morning aches and pains. Trust me, a skintight bodysuit that would prevent joint-popping and would "perk things back up a bit" would be GREAT.Baited n hooked
O boy what did I start! TMI !Hey, at my age, I'll take all the compliments I can get, lol. Everything is now a few inches south of where it started out, and I keep coloring my grey in the hopes that it'll prevent the morning aches and pains. Trust me, a skintight bodysuit that would prevent joint-popping and would "perk things back up a bit" would be GREAT.
Please, more bodysuits! MORE BODYSUITS!!!
Who said I was worried?*I'm competing with a multi-truck service who does $20-$40 (max) per room and their customers are very happy.*
There you go. So worried about your competition.
I had a customer that called and said that their landlord told them they needed to call me to clean the carpet after they moved out (I dont normally do rentals but this landlord is a builder with some very high end duplexes) When I got there all he could talk about was Stanley Steemer. He followed me around like a pet but I was friendly and went about my routine. When I pulled out the Brush Pro he wanted to know what it was (hes never seen SS use one)
By the time I was done all he wanted to know was if I knew a cleaner in the town he was moving to that cleaned like I did.
So this guy was happy with SS until he saw my workmanship.
I dont worry about what anyone else does or charges.