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Beware of Ford Transit - major issues

Jimmy L

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Better check on that nissan to see if it was actually made in japan. According to consumer reports nissan over all has average reliability. While my chevy has had some issues I would never ever buy a ford.......or anything chrysler
 

Roberthr74

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Did you find a resolution to your transit issues I have a 2016 with almost exactly the same problems including the rebuilt rear end and rear brakes at 18k but the dead battery issues are what bother me most now
 

john gerding

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This is why I prefer to buy an american product that has been on the market for awhile. God ideas but then just don't execute them well. Takes a year or two to get bugs worked out. On flip side my Nissans have been flawless. Japs execute properly.
The NV is entirely made in the USA... The only part manufactured in Japan is the Transmission...
 
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rob allen

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The NV is entirely made in the USA... The only part manufactured in Japan is the Transmission...
True but to "Japans" far superior blueprints, specs and tolerances.
 

vicente 505

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Jul 27, 2019
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Shame about your Transit problems,...interesting read. Sounds like all your Ford mechanics drive Chevy's. New Mexico Ford service is excellent.

I have a 2015 Transit 250, medium height, medium length with Quigley 4x4,...and will likely replace with the same in 2020.

Had three issues in 64k miles,...first,...I didn't like the interior lights, so rewired them with a toggle switch at side and back doors. Brakes needed replacing at 56k, and an overdrive module needed replacing at 51k, at which time I also got a tune-up.
 

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Clean-n-mean

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The dealer can make BIG problems as well. Take the ford to the dealer and drop it off. Lemon law!!!!
 

Ymetimme

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Tim yeater
With Ford's complete lack of competent customer service, design flaws and poor quality control, I would avoid Ford Transits at all costs.

We have a 2015 Ford Transit 3500 extra long and extra tall with nothing but problems. It's spent about as much time at the dealership as it has in service. Here's a quick rundown of the issues:

1. rear differential completely rebuilt under warranty
2. BCM replaced twice under warranty
3. Battery replaced under warranty
4. Seat replaced under warranty
5. Multiple extended failed diagnostic sessions to solve chronic electrical issues and failure and more in its short life.
6. We also had to replace REAR brakes at my expense, which also makes no sense.

Read my summary below sent as documentation to my service advisor after the multi month wait to get a Ford "engineer" to assess the unresolved issues. They weren't going to ever send an engineer until I contacted corporate. We told him what we thought was happening and how to reproduce it so he didn't have to do much. Basically you can't open any doors more than a few times over a couple of hours without running the motor or the BCM wakes up for 20 minutes and saps the battery. It won't start and crazy computer issues screw it up for the day even if you do manage to get it to start. His solution? Hire someone to put a kill switch in the BCM. Wtf? What are the ramifications of that and WHO would you even get to do that. Plus I'm sure it voids the remaining warranty which I'm sure is what he really wants. No issues with our Chevy.


Email summarizing issue:

"This is just to document our conversation a few minutes ago and to confirm my understanding of the engineer's assessment of the chronic problems with the van's battery and electrical system failure under normal working conditions.

Per our conversation, the BCM (body control module) activates for 20 minutes any time the doors are opened and drains the battery. So any time this van, that is supposedly designed to be a work van, is actually at a job site and working, the battery will fail if the cargo bay is accessed more than a few times in a couple of of hours. Additionally he said he cannot or will not reprogram the BCM. He also WILL NOT bypass or disable this function that prevents the van from being used for it's intended purpose. He suggests I find an aftermarket installer that would somehow know how to install a "kill switch on the BCM" .

This is a ridiculous proposal and not a solution for a design flaw that should be Ford's responsibility.

Please confirm that this is the Engineer's recommendation.

If so, we will escalate this to wherever necessary for a fair resolution. Our industry forums will be anxious to hear of our problems and lack of solutions for Ford Transits used for virtually any type of work or contracting.

This 2015 van with just 27,000 miles has had to have the rear differential completely rebuilt, BCM replaced twice, battery replaced, seat replaced, multiple extended failed diagnostic sessions and more in its short life and all under warranty. We also had to replace REAR brakes at my expense, which also makes no sense.

Forward this to whomever you need, but this is far from resolved. "
Oh boy I wish I could get my hands on your van!!!
Placing one BCM is unusual but they have 2 replace to shows that something is causing them to go out.
The first thing I would do is throw a multi channel oscilloscope and check the waveform coming off of the alternator which is controlled by the BCM a good service technician should be able to find out using an oscilloscope pretty darn quick maybe three hours shop time.

Number one issue if you cannot just plug in a bi directional scan tool and go through different things you actually have to check wire by wire and system to system.

Frankly it's a service issue
 
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Clean-n-mean

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My wife has a honda. Every technician I have ever dealt with there has been a total moron.
This is the dealer owner NOT hiting qualified and competent techs...
 

yukonbarks

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Aug 21, 2019
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Gene Hall
With Ford's complete lack of competent customer service, design flaws and poor quality control, I would avoid Ford Transits at all costs.

We have a 2015 Ford Transit 3500 extra long and extra tall with nothing but problems. It's spent about as much time at the dealership as it has in service. Here's a quick rundown of the issues:

1. rear differential completely rebuilt under warranty
2. BCM replaced twice under warranty
3. Battery replaced under warranty
4. Seat replaced under warranty
5. Multiple extended failed diagnostic sessions to solve chronic electrical issues and failure and more in its short life.
6. We also had to replace REAR brakes at my expense, which also makes no sense.

Read my summary below sent as documentation to my service advisor after the multi month wait to get a Ford "engineer" to assess the unresolved issues. They weren't going to ever send an engineer until I contacted corporate. We told him what we thought was happening and how to reproduce it so he didn't have to do much. Basically you can't open any doors more than a few times over a couple of hours without running the motor or the BCM wakes up for 20 minutes and saps the battery. It won't start and crazy computer issues screw it up for the day even if you do manage to get it to start. His solution? Hire someone to put a kill switch in the BCM. Wtf? What are the ramifications of that and WHO would you even get to do that. Plus I'm sure it voids the remaining warranty which I'm sure is what he really wants. No issues with our Chevy.


Email summarizing issue:

"This is just to document our conversation a few minutes ago and to confirm my understanding of the engineer's assessment of the chronic problems with the van's battery and electrical system failure under normal working conditions.

Per our conversation, the BCM (body control module) activates for 20 minutes any time the doors are opened and drains the battery. So any time this van, that is supposedly designed to be a work van, is actually at a job site and working, the battery will fail if the cargo bay is accessed more than a few times in a couple of of hours. Additionally he said he cannot or will not reprogram the BCM. He also WILL NOT bypass or disable this function that prevents the van from being used for it's intended purpose. He suggests I find an aftermarket installer that would somehow know how to install a "kill switch on the BCM" .

This is a ridiculous proposal and not a solution for a design flaw that should be Ford's responsibility.

Please confirm that this is the Engineer's recommendation.

If so, we will escalate this to wherever necessary for a fair resolution. Our industry forums will be anxious to hear of our problems and lack of solutions for Ford Transits used for virtually any type of work or contracting.

This 2015 van with just 27,000 miles has had to have the rear differential completely rebuilt, BCM replaced twice, battery replaced, seat replaced, multiple extended failed diagnostic sessions and more in its short life and all under warranty. We also had to replace REAR brakes at my expense, which also makes no sense.

Forward this to whomever you need, but this is far from resolved. "
I had a 2015 Med High roof Transit 250 with towing package and had an electrical fire and it is a total loss